there was a problem activating your malwarebytes anti-ransomware beta

[graveller39]

Since updating to v0.9.18.797, every time I boot up, I get the following message:

"There was a problem activating your malwarebytes anti-ransomware beta."

and yet the program indicates "Your system is protected" and "Anti-Ransome Protection is enabled".

Any ideas what's going on?

[tetonbob]

Hi @graveller39- We pushed a newer Beta9 installer  v0.9.18.807, which is available on our box.com link here:

https://malwarebytes.box.com/s/6vqfgzs9ci86fbga4nt95yq5uytppg1b

You should be able to just install over the top of your existing installation.

If you still encounter the reported message after a couple of restarts, let's take a more detailed look.

We need to gather additional information to assist with our analysis. arwlogs.exe is an information gathering tool that neither installs nor does it make system/registry hive changes.

1. Download the trusted, Malwarebytes authored arwlogs.exe utility/tool and save only to a system Administrator's desktop of the system in question.
2. Single right-click the   arwlogs.exe icon and select   Run as administrator from the Windows context menu.
3. If a Windows User Account Control (UAC) alert/prompt for arwlogs.exe appears, select the "Yes" button to continue.
4. If a Windows SmartScreen warning alert/prompt for arwlogs.exe appears, select "More info" then select the "Run anyway" button to continue.
5. A Command window will appear and its contents may be mostly ignored.
6. When "Press any key to continue . . . " appears at the bottom of the Command window, type any Enter key to close the window.
7. A zipped archive  (yyyy-mm-dd-{COMPUTERNAME}.zip) should have been generated to the system Administrator's desktop.
8. Attach the above-zipped archive to your next reply in this topic.
9. Delete   arwlogs.exe from the Administrator desktop.