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Malwarebytes not detecting Security Error 0x00759B Malware


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I have an infection - Internet Explorer and my sound is locked up by a ransom notice, security error 0x00759B.  I have run Malwarebytes twice, it doesn't detect problem.  I have run Farbar, reports are attached.   Running Malwarebytes under license: 

Malwarebytes                          PoppaBear

ID: 7AB52-N79TR

Purchased 10/26/13


-Log Details-
Scan Date: 9/2/17
Scan Time: 12:24 PM
Log File:
Administrator: Yes

-Software Information-
Components Version: 1.0.160
Update Package Version: 1.0.2712
License: Premium

-System Information-
OS: Windows 10 (Build 14393.1593)
CPU: x64
File System: NTFS
User: PoppaBear\Jay

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 385017
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 3 min, 40 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)


Addition_02-09-2017 13.10.51.txt

FRST_02-09-2017 13.10.51.txt

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Hi jag1182 :)

Malwarebytes does not remove .htm files. Usually, tech support scam like these can be removed by exiting the web browser and/or flushing it's cache. It's a fake threat that only lives inside the current browsing session, and doesn't infect your system directly (compromising it).

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