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Malwarebytes Premium 3.2.2 lag and issues?


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Hello I used malwarebyes for a while now and this new update to 3.2.2 is causing me issues. I got the messages that I had to uninstall and then reinstall to this new version of Malwarebytes which everything went through fine. My games no longer work fine though oddly enough even if I add their exe as an exception. Battlefield 1 my fps drops 10-20 fps while Malwarebytes is running now... Forza Horizon 3 will no longer start while malwarebyes is running and I can't add an exception for this since it's not an exe. GTA 4 will lag very bad or crash while malwarebyes is running... Everything else has similar issues that seem to be fullscreen. How do I go back to the old version? This is really not acceptable else why did I pay? 

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2 minutes ago, error311 said:

this new update to 3.2.2 is causing me issues.

Let us get a clean install and if that does not fix things we will need some diagnostic logs.

Let us get a clean install of the current version.

We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product .

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.

Diagnostic logs if needed.

 

 Download FRST and save it to your desktop

  1. NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  2. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
  3. Press the "Scan" button
  4. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt
    NOTE:
    These two files will be collected by the MB-Check Tool and added to the zip file for you
  1. Create and obtain an mb-check log
  1. Download MB-Check and save to your desktop
  2. Double-click to run MB-Check and within a few second the command window will open, then click "OK"
  3. This will produce one log file on your desktop: mb-check-results.zip
  4. Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area

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