archival Posted September 2, 2017 ID:1159723 Share Posted September 2, 2017 I gave in to temptation and installed the latest version of MWB 3- and ended up with an unusable computer for most of the day. Disk usage was persistently 100% and it was only with great difficulty that I was able to run the cleaner, which left registry entries which I was unable to delete. A whole day with no productive work, and I am left with great anxiety about trying again. Link to post Share on other sites More sharing options...
lock Posted September 2, 2017 ID:1159736 Share Posted September 2, 2017 Why would you try "again"??? See this: Link to post Share on other sites More sharing options...
Telos Posted September 2, 2017 ID:1159784 Share Posted September 2, 2017 5 hours ago, archival said: I am left with great anxiety about trying again. Run the MB-clean process in safe mode. After reboot install v3.2 Does that help? Link to post Share on other sites More sharing options...
archival Posted September 2, 2017 Author ID:1159840 Share Posted September 2, 2017 Thank you for your replies and advice. I have been following the forum for some months now, and delayed moving from v 2. I had hoped that v3.2 might have eliminated the many problems folk have reported. I forgot to mention that am running Windows 10 (latest version) on a fairly new high spec PC, and did wonder whether there might be conflict with other programs, despite the claim that MWB plays nicely with other security software. I have been trialling e.g. CryptoPrevent and WinPatrol WAR. Link to post Share on other sites More sharing options...
Porthos Posted September 2, 2017 ID:1159853 Share Posted September 2, 2017 32 minutes ago, archival said: and did wonder whether there might be conflict with other programs, despite the claim that MWB plays nicely with other security software. There can be conflicts but can usually be worked around. But we can't tell for sure with out some Diag logs. · Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktopNote: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions · Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" This will produce one log file on your desktop: mb-check-results.zip This file will include the FRST logs generated from the previous set of instructions Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area Link to post Share on other sites More sharing options...
archival Posted September 2, 2017 Author ID:1159876 Share Posted September 2, 2017 Thank you for your advice. It is greatly appreciated. Do I assume that these steps depend on reinstallation of MWB,? If so, I will wait until I can find the time off work to deal with the PC problems I described. Link to post Share on other sites More sharing options...
Porthos Posted September 3, 2017 ID:1159913 Share Posted September 3, 2017 2 hours ago, archival said: Do I assume that these steps depend on reinstallation of MWB,? Get the logs now so we can look at what is on the computer now to see if there is something causing the install of MB to go wrong. You will be advised from there. Link to post Share on other sites More sharing options...
archival Posted September 3, 2017 Author ID:1159934 Share Posted September 3, 2017 Thank you for your patience and support! Here is the log file. I noted an application error during the scan, but it did complete and produce two log files. mb-check-results.zip Link to post Share on other sites More sharing options...
Porthos Posted September 3, 2017 ID:1159936 Share Posted September 3, 2017 You have so many group policy restrictions in your logs I am going to have a staff member look this over before you reinstall. @AdvancedSetup @dcollins This is a long holiday weekend here so there might be some delay in their response. Link to post Share on other sites More sharing options...
archival Posted September 3, 2017 Author ID:1159940 Share Posted September 3, 2017 Once again, my sincere thanks for such rapid responses. I am more than happy to wait, and appreciate that such expertise is being provided. Link to post Share on other sites More sharing options...
Porthos Posted September 3, 2017 ID:1159941 Share Posted September 3, 2017 Just now, archival said: Once again, my sincere thanks for such rapid responses. I am more than happy to wait, and appreciate that such expertise is being provided. I am just a mere volunteer who has nothing better to do tonight except wander around the web. Link to post Share on other sites More sharing options...
archival Posted September 3, 2017 Author ID:1159946 Share Posted September 3, 2017 A generous nocturnal wanderer! Link to post Share on other sites More sharing options...
dcollins Posted September 5, 2017 ID:1160618 Share Posted September 5, 2017 The group policies look to be an old "fix" for protecting from Ransomware and viruses. It's semi-useful, but a lot of times can cause issues with downloaded files (for example, last time I checked, those group policies prevent you from installing an HP printer). However we haven't seen any indication of them causing problems with MB3 As for the issue here, are you sure it's Malwarebytes causing the 100% disk usage? Does this only happen during a scan, or does it happen other times as well? From what I can see, Malwarebytes was only partially removed as well. The first step would best be suited to getting a full clean system and going from there. Can you please download and run mb-clean from https://downloads.malwarebytes.com/file/mb_clean and then run mb-check again and upload the zip file? Be sure not to re-install if mb-clean prompts you, as I want to make sure everything gets removed first. As for the ERUNT.exe crash, that looks to be a registry backup utility that crashed, not MB3 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 5, 2017 Root Admin ID:1160779 Share Posted September 5, 2017 On 9/2/2017 at 5:04 AM, lock said: Why would you try "again"??? See this: A bit of history https://www.wilderssecurity.com/threads/mrg-rogue-software-test.251113/ https://www.wilderssecurity.com/threads/new-mrg-test-20-real-time-test.252519/#post-1535671 Decide for yourself Link to post Share on other sites More sharing options...
archival Posted September 6, 2017 Author ID:1160926 Share Posted September 6, 2017 Thank you dcollins. The 100% disk use began almost as soon as I installed MWB, without even doing a scan, and once MWB was removed (even though it appears not completely) , disk use has normalised. I will follow your suggestion when I have a break from work. I don't have a registry backup utility. Thank you for persisting with my problem. Link to post Share on other sites More sharing options...
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