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Adding a subscription for Mac

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11 minutes ago, KathrinB said:

I started the subscription 3 years ago and just paid my annual subscription

The ones purchased back then were for Windows. You would have to cancel that subscription and purchase a new one.  That one is also special as it is grandfathered to not increase in price as long as that sub is active (windows only).

New ones good for Mac/Windows are 39.99 yr.

Edited by Porthos
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1 minute ago, KathrinB said:

okay makes sense, I can cancel the subscription through PayPal but technically I used it only for 2 months so can I request a refund as well?

Reach out to our online support at https://secure.livechatinc.com/licence/8473103/open_chat.cgi?groups=1

Usually, support will take 2/3 days or more since support is busier than normal at this time to get to your request.


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