Real-Time Protection layers turned off

[Richard210363]

This has been an issue for a while now.  Updates sometimes work for a while but the fault comes back.

Currently Malware Protection is off.

If I go to turn it On, it tries Starting and then turns off again.

This issue has been happening for over a year and across numerous versions.

Can you let me know how to proceed?

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Malwarebytes Version: 3.1.2.1733

Component Package: 1.0.160

Update Package: 1.0.2696

 

[Porthos]

6 minutes ago, Richard210363 said:

Can you let me know how to proceed?

Can you try installing the latest 3.2.2.2018 over your existing product and let me know if that worked.

Just download the latest installer from : https://downloads.malwarebytes.org/file/mb3

Run the installer on top of your existing product. No need to uninstall.

[Richard210363]

Hi,

I've done the latest install.

That turned all the Protection Layers ON.

So that's working, thanks.  Hopefully it will last this time.

Thanks

Richard

[Porthos]

Thanks for the update.