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"The requested resource is in use" when opening antivirus programs

Cytesani
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Aura

Aura

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Hi Cytesani :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Follow the instructions in the thread below. Make sure to download the MBAR version linked in it. Let me know if you're not able to launch it and run a scan.
 
https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes/
 
If you manage to run a scan, delete everything it finds, and then copy/paste the content of the "mbar-log-TODAY'S-DATE.txt" log that is located in the MBAR folder here after. 

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Aura

Aura

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Let's see if it runs from the command prompt.

Right-click on the Windows Start Menu and select Command Prompt (Administrator). In the command prompt, enter the commands below (press on Enter after each). 

cd %userprofile%\Desktop\mbar
mbar.exe /z

This should open MBAR. Make sure to update the database (click on the Update) button, uncheck Sectors and System, leaving only Drivers and see if you can start a scan, or if you get the DDA driver error.

Edited by Aura
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Cytesani

Cytesani

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Upon executing those two command prompts I get "The system cannot execute the specified program." When trying to open MBAR from the folder on my desktop, I get "The requested resource is in use". I can only get that program open with the installation file.

Edited by Cytesani
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Aura

Aura

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Alright, I'll be reporting this to the developer. Anyhow, let's get ready for the 2nd method in the meantime.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • A file called fixlog.txt should be on your desktop. Attach it in your next reply;

fixlist.txt

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Aura

Aura

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It should be enough. Follow the instructions below.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Recovery Environment Scan
Follow the instructions below to download and execute a scan on your system with FRST from the Recovery Environment, and provide the logs in your next reply.

Item(s) required:

  • USB Flash Drive (size depend on if you have to create a USB Recovery or Installation media)
  • CD/DVD (optional: only needed if you need to create a Recovery or Installation media and your USB Flash Drive is too small)
  • Another computer (optional: only needed if you cannot work from the infected computer directly)

Preparing the USB Flash Drive

  • Download the right version of FRST for your system:
  • Move the executable (FRST.exe or FRST64.exe) on your USB Flash Drive
  • Download the attached fixlist.txt, and move it on your USB Flash Drive as well

Boot in the Recovery Environment

  • Plug your USB Flash Drive in the infected computer
  • To enter the Recovery Environment with Windows Vista and Windows 7, follow the instructions below:
    • Restart the computer
    • Once you've seen your BIOS splashscreen (the computer manufacturer logo), tap the F8 key repeatedly until the Advanced Boot Options menu appears
    • Use the arrow keys to select Repair your computer, and press on Enter
    • Select your keyboard layout (US, French, etc.) and click on Next
    • Click on Command Prompt to open the command prompt
      Note:If you can't access the Recovery Environment using the F8 method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on SevenForums.
  • To enter the Recovery Environment with Windows 8 or Windows 8.1, follow the instructions in this tutorial on EightForums
    Note:If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial.
  • To enter the Recovery Environment with Windows 10, follow the instructions in this tutorial on TenForums
    Note:If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on TenForums.

Once in the command prompt

  • In the command prompt, type notepad and press on Enter
  • Notepad will open. Click on the File menu and select Open
  • Click on Computer/This PC, find the letter for your USB Flash Drive, then close the window and Notepad
  • In the command prompt, type e:\frst.exe (for the x64 version, type e:\frst64.exe and press on Enter
  • Note: Replace the letter e with the drive letter of your USB Flash Drive
  • FRST will open
  • Click on Yes to accept the disclaimer
  • Click on the Fix button and wait for the scan to complete
  • A log called fixlog.txt will be saved on your USB Flash Drive. Attach it in your next reply

fixlist.txt

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Aura

Aura

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Awesome :) Now you should be able to install and run a scan with Malwarebytes.

j1Bynr2.pngMalwarebytes - Clean Mode

  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

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Cytesani

Cytesani

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Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 9/1/2017
Scan Time: 3:53 PM
Logfile:
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.06.20.01
Rootkit Database: v2016.05.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: Chrissa

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 543961
Time Elapsed: 1 hr, 1 min, 11 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

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Aura

Aura

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Alright. Now let's run a sweep with AdwCleaner and JRT.

zcMPezJ.pngAdwCleaner - Fix Mode

  • Download AdwCleaner and move it to your Desktop
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes
    V7SD4El.png
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply

iT103hr.pngJunkware Removal Tool (JRT)

  • Download Junkware Removal Tool (JRT) and move it to your Desktop
  • Right-click on JRT.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Press on any key to launch the scan and let it complete
    tLsXbWy.png
    Credits : BleepingComputer.com
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply

Your next reply(ies) should therefore contain:

  • Copy/pasted AdwCleaner clean log
  • Copy/pasted JRT log

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Cytesani

Cytesani

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# AdwCleaner 7.0.2.1 - Logfile created on Mon Sep 04 17:14:28 2017
# Updated on 2017/29/08 by Malwarebytes 
# Running on Windows 10 Pro (X64)
# Mode: clean
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

Deleted: Telephone


***** [ Folders ] *****

Deleted: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AnonymizerGadget
Deleted: C:\Program Files (x86)\AnonymizerGadget
Deleted: C:\Users\Chrissa\.proxycheck
Deleted: C:\Users\yue\.proxycheck
Deleted: C:\Program Files (x86)\Common Files\freemake shared
Deleted: C:\Users\Chrissa\AppData\Roaming\YouKu
Deleted: C:\Program Files (x86)\WindowsTM
Deleted: C:\Users\All Users\Documents\XMUpdate
Deleted: C:\Users\Public\Documents\XMUpdate
Deleted: C:\Program Files (x86)\ShutdownTime
Deleted: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\UC浏览器
Deleted: C:\ProgramData\WindowsReporting
Deleted: C:\ProgramData\Application Data\WindowsReporting
Deleted: C:\Users\All Users\WindowsReporting
Deleted: C:\Users\Chrissa\AppData\Roaming\BROWSERMODULE
Deleted: C:\Users\Chrissa\AppData\Local\AnonymizerLauncher
Deleted: C:\Users\yue\AppData\Local\AnonymizerLauncher
Deleted: C:\Users\Chrissa\.AnonymizerLauncher
Deleted: C:\Users\yue\.AnonymizerLauncher
Deleted: C:\Program Files\9e503cadff0f02b6b70a98ea55665891
Deleted: C:\Program Files\923d93fa4c6abd0182eb16ad0ce9f899
Deleted: C:\Program Files\b55da4c523dc2154baf5b6c90c1952e8
Deleted: C:\Program Files\e710094e6d68ec87dd696f993c0150b0


***** [ Files ] *****

Deleted: C:\Windows\SysNative\drivers\lanmamaster.sys
Deleted: C:\Windows\SysNative\lanmamasterHelp.dll
Deleted: C:\Users\Chrissa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\UC浏览器.lnk
Deleted: C:\Windows\SysNative\drivers\ucguard.sys
Deleted: C:\Users\Chrissa\AppData\Local\Temp\YeapUserInfo.ini


***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

Cleaned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk[http:\\www.yeadesktop.com\]
Cleaned: C:\Users\Chrissa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk[http:\\www.yeadesktop.com\]
Cleaned: C:\Users\Chrissa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome.lnk[http:\\www.yeadesktop.com\]
Cleaned: C:\Users\Chrissa\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Mozilla Firefox.lnk[http:\\www.yeadesktop.com\]


***** [ Tasks ] *****

Deleted: Microsoft\Windows\Windows Error Reporting\ErrorReporting
Deleted: MPLClient


***** [ Registry ] *****

Deleted: [Value] - HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER|ENABLESHELLEXECUTEHOOKS
Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\2345.com
Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cmptch.com
Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\minipage.2345.com
Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\static.cmptch.com
Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\d3e88uf3rot81d.cloudfront.net
Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\d3e88uf3rot81d.cloudfront.net
Deleted: [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\cmptch.com
Deleted: [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\d19tqk5t6qcjac.cloudfront.net
Deleted: [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\d19tqk5t6qcjac.cloudfront.net
Deleted: [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\pcspeeduppro.com
Deleted: [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\static.cmptch.com
Deleted: [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\www.pcspeeduppro.com
Deleted: [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\cmptch.com
Deleted: [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\d19tqk5t6qcjac.cloudfront.net
Deleted: [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\d19tqk5t6qcjac.cloudfront.net
Deleted: [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\pcspeeduppro.com
Deleted: [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\static.cmptch.com
Deleted: [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\www.pcspeeduppro.com
Deleted: [Key] - HKU\S-1-5-21-1385402711-1495270317-3826582575-1002\Software\PopWnd
Deleted: [Key] - HKCU\Software\PopWnd
Deleted: [Key] - HKLM\SOFTWARE\xs
Deleted: [Key] - HKU\S-1-5-21-1385402711-1495270317-3826582575-1002\Software\winmnt
Deleted: [Key] - HKCU\Software\winmnt
Deleted: [Key] - HKU\S-1-5-21-1385402711-1495270317-3826582575-1002\Software\VideoBox
Deleted: [Key] - HKCU\Software\VideoBox
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\s5m
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Searchy
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{24F5E422-6A70-4FAA-8CAD-E23D5DC1DAE6}
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{DD0688A5-FC8B-4E93-A485-CBF606A56D49}
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\DMunversion
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{176F706B-5175-479C-A3DF-32420F6FB01A}
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{38BE2BE8-EB8E-41D1-9D94-3B1697094D47}
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{53C267B2-B01D-410F-A4DD-A32962EE55F4}
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{8804A543-42D3-4D71-9685-B0243D5526F3}
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{A0F322D5-6A13-4CAB-84CF-FABB5690618E}
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{AC3E336C-B524-47F0-9AA2-5F67AA056086}
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{C68E9BB6-3DBD-4C4B-910B-C5D84A7EBB03}
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{F577A1BA-D82D-4BB2-8430-B767285D081D}
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{B9D64D3B-BE75-4FA2-B94A-C4AE772A0146}
Deleted: [Key] - HKLM\SOFTWARE\Classes\TypeLib\{1112F282-7099-4624-A439-DB29D6551552}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{FA7B2795-C0C8-4A58-8672-3F8D80CC0270}
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\UCBrowser.exe
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\MediaPlayer\ShimInclusionList\UCBrowser.exe
Deleted: [Key] - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\UCBrowser.exe
Deleted: [Value] - HKCU\SOFTWARE\Classes\.crx\OpenWithProgids|UCHTML.AssocFile.CRX
Deleted: [Value] - HKCU\SOFTWARE\Classes\.htm\OpenWithProgids|UCHTML.AssocFile.HTM
Deleted: [Value] - HKCU\SOFTWARE\Classes\.html\OpenWithProgids|UCHTML.AssocFile.HTML
Deleted: [Value] - HKCU\SOFTWARE\Classes\.mht\OpenWithProgids|UCHTML.AssocFile.MHT
Deleted: [Value] - HKCU\SOFTWARE\Classes\.shtm\OpenWithProgids|UCHTML.AssocFile.SHTM
Deleted: [Value] - HKCU\SOFTWARE\Classes\.shtml\OpenWithProgids|UCHTML.AssocFile.SHTML
Deleted: [Value] - HKCU\SOFTWARE\Classes\.webp\OpenWithProgids|UCHTML.AssocFile.WEBP
Deleted: [Value] - HKCU\SOFTWARE\Classes\.xht\OpenWithProgids|UCHTML.AssocFile.XHT
Deleted: [Value] - HKCU\SOFTWARE\Classes\.xhtml\OpenWithProgids|UCHTML.AssocFile.XHTML
Deleted: [Value] - HKLM\SOFTWARE\Classes\.htm\OpenWithProgids|UCHTML.AssocFile.HTM
Deleted: [Value] - HKLM\SOFTWARE\Classes\.html\OpenWithProgids|UCHTML.AssocFile.HTML
Deleted: [Value] - HKLM\SOFTWARE\Classes\.mht\OpenWithProgids|UCHTML.AssocFile.MHT
Deleted: [Value] - HKLM\SOFTWARE\Classes\.shtm\OpenWithProgids|UCHTML.AssocFile.SHTM
Deleted: [Value] - HKLM\SOFTWARE\Classes\.shtml\OpenWithProgids|UCHTML.AssocFile.SHTML
Deleted: [Value] - HKLM\SOFTWARE\Classes\.webp\OpenWithProgids|UCHTML.AssocFile.WEBP
Deleted: [Value] - HKLM\SOFTWARE\Classes\.xht\OpenWithProgids|UCHTML.AssocFile.XHT
Deleted: [Value] - HKLM\SOFTWARE\Classes\.xhtml\OpenWithProgids|UCHTML.AssocFile.XHTML
Deleted: [Key] - HKLM\SOFTWARE\SrcAAAesom Browser Enhancer
Deleted: [Value] - HKU\S-1-5-21-1385402711-1495270317-3826582575-1002\Software\Microsoft\Windows\CurrentVersion\Run|msiql
Deleted: [Value] - HKCU\Software\Microsoft\Windows\CurrentVersion\Run|msiql
Deleted: [Value] - HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{7B128395-3528-4326-9EE2-5208631630F9}
Deleted: [Value] - HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{7EB2F674-AEF7-471A-9817-E845E05905B0}
Deleted: [Key] - HKU\S-1-5-21-1385402711-1495270317-3826582575-1002\Software\YeaDesktop
Deleted: [Key] - HKCU\Software\YeaDesktop
Deleted: [Value] - HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN\FEATURECONTROL\FEATURE_BROWSER_EMULATION|YeaDesktop.exe
Deleted: [Value] - HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION|YeaDesktop.exe
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{6197F4E0-3807-407F-A59E-29D6443B9B53}
Deleted: [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6197F4E0-3807-407F-A59E-29D6443B9B53}
Deleted: [Key] - HKU\S-1-5-21-1385402711-1495270317-3826582575-1002\Software\Microsoft\Windows\CurrentVersion\Uninstall\{1EC095EE-8CA3-43D6-B9F5-0C55B82ED3D7}}_is1
Deleted: [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{1EC095EE-8CA3-43D6-B9F5-0C55B82ED3D7}}_is1
Deleted: [Key] - HKU\S-1-5-21-1385402711-1495270317-3826582575-1002\Software\MICROSOFT\wewewe
Deleted: [Key] - HKCU\Software\MICROSOFT\wewewe
Deleted: [Key] - HKLM\SOFTWARE\Yahoo\SS
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\APreSam
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\NSaveA
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\PrAmNP
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\MPrForShutT
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\PrIncub
Deleted: [Key] - HKU\S-1-5-21-1385402711-1495270317-3826582575-1002\Software\Microsoft\{cc6eb6d8-85b7-435p-8b86-51e4d16ea76d}
Deleted: [Key] - HKCU\Software\Microsoft\{cc6eb6d8-85b7-435p-8b86-51e4d16ea76d}
Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\castplatform.com
Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cdn.castplatform.com
Deleted: [Key] - HKLM\SOFTWARE\Classes\UCHTML
Deleted: [Key] - HKLM\SOFTWARE\Classes\UCHTML.AssocFile.CRX
Deleted: [Key] - HKLM\SOFTWARE\Classes\UCHTML.AssocFile.HTM
Deleted: [Key] - HKLM\SOFTWARE\Classes\UCHTML.AssocFile.HTML
Deleted: [Key] - HKLM\SOFTWARE\Classes\UCHTML.AssocFile.MHT
Deleted: [Key] - HKLM\SOFTWARE\Classes\UCHTML.AssocFile.SHTM
Deleted: [Key] - HKLM\SOFTWARE\Classes\UCHTML.AssocFile.SHTML
Deleted: [Key] - HKLM\SOFTWARE\Classes\UCHTML.AssocFile.WEBP
Deleted: [Key] - HKLM\SOFTWARE\Classes\UCHTML.AssocFile.XHT
Deleted: [Key] - HKLM\SOFTWARE\Classes\UCHTML.AssocFile.XHTML


***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries deleted.

***** [ Chromium (and derivatives) ] *****

Plugin deleted: SwagButton - 
SearchProvider deleted: Conduit - search.conduit.com


*************************

::Tracing keys deleted
::Winsock settings cleared
::Additional Actions: 0

*************************

C:/AdwCleaner/AdwCleaner[C1].txt - [21379 B] - [2015/11/23 0:49:26]
C:/AdwCleaner/AdwCleaner[C2].txt - [13762 B] - [2015/11/23 2:59:21]
C:/AdwCleaner/AdwCleaner[C3].txt - [12487 B] - [2016/5/22 0:0:20]
C:/AdwCleaner/AdwCleaner[S10].txt - [16144 B] - [2016/12/11 20:44:12]
C:/AdwCleaner/AdwCleaner[S11].txt - [11582 B] - [2016/12/22 23:13:54]
C:/AdwCleaner/AdwCleaner[S1].txt - [21192 B] - [2015/11/23 0:48:31]
C:/AdwCleaner/AdwCleaner[S3].txt - [13443 B] - [2015/11/23 2:9:31]
C:/AdwCleaner/AdwCleaner[S4].txt - [2987 B] - [2015/11/23 2:56:51]
C:/AdwCleaner/AdwCleaner[S5].txt - [11619 B] - [2016/5/21 23:46:16]
C:/AdwCleaner/AdwCleaner[S6].txt - [12270 B] - [2016/9/25 6:7:28]
C:/AdwCleaner/AdwCleaner[S7].txt - [8916 B] - [2016/10/2 7:22:43]
C:/AdwCleaner/AdwCleaner[S8].txt - [8989 B] - [2016/10/3 23:2:44]
C:/AdwCleaner/AdwCleaner[S9].txt - [11510 B] - [2016/11/17 1:24:29]


########## EOF - C:\AdwCleaner\AdwCleaner[C3].txt ##########

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Cytesani

Cytesani

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Posted

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.4 (07.09.2017)
Operating System: Windows 10 Pro x64 
Ran by Chrissa (Administrator) on 09/04/2017 Mon at 10:24:44.29
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


File System: 0 

Successfully deleted: C:\Users\Chrissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\obciceimmggglbmelaidpjlmodcebijb (Folder) 
Successfully deleted: C:\Users\Chrissa\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gngocbkfmikdgphklgmmehbjjlfgdemm (Folder) 
Successfully deleted: C:\Users\Chrissa\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\obciceimmggglbmelaidpjlmodcebijb (Folder) 
Successfully deleted: C:\Users\Chrissa\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_gngocbkfmikdgphklgmmehbjjlfgdemm_0.localstorage-journal (File) 
Successfully deleted: C:\Users\Chrissa\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_gngocbkfmikdgphklgmmehbjjlfgdemm_0.localstorage (File) 
Successfully deleted: C:\Users\Chrissa\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_obciceimmggglbmelaidpjlmodcebijb_0.localstorage-journal (File) 
Successfully deleted: C:\Users\Chrissa\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_obciceimmggglbmelaidpjlmodcebijb_0.localstorage (File) 
Successfully deleted: C:\Users\Chrissa\AppData\Local\nico mak computing (Folder) 
Successfully deleted: C:\Users\Chrissa\Appdata\LocalLow\company (Folder) 

Registry: 0 

Successfully deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Run\\Free Download Manager (Registry Value) 
Successfully deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_C2CF529FD92C7CF7131609D2077DDB86 (Registry Value) 
Successfully deleted: HKLM\SOFTWARE\Microsoft\SystemCertificates\ROOT\Certificates\DC9317753C87F015A91A97AF6EF5206C548141F6 (Registry Key - PennyBee Certificate) 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 09/04/2017 Mon at 10:33:37.21
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

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Aura

Aura

Posted
Posted

Good :) Now let's run a last scan with FRST to see if there's anything left to remove.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Scan mode
Follow the instructions below to download and execute a scan on your system with FRST, and provide the logs in your next reply.

  • Right-click on the executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the disclaimer by clicking on Yes, and FRST will then do a back-up of your Registry which should take a few seconds
  • Click on the Scan button
  • On completion, two message box will open, saying that the results were saved to FRST.txt and Addition.txt, then open two Notepad files
  • Copy and paste the content of both FRST.txt and Addition.txt in your next reply

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