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Parent process is outlook.exe and child process is cmd.exe


myitpro

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Hi All,

Would like to know if anyone  experience or saw this b4?

 

The parent process is outlook.exe and child process is cmd.exe

Is this normal?

What is the possibility situation causing this?

Any hints to deep dive?

I had read some sans article in sans but cannot find suitable case on this.Mostly the case is parent process is windows process such as iexplorer.exe , svchost.exe,services.exe and etc.

Can suggest what step to check and figureour whther it is "adnormal" or false positive

 

Thanks

 

 

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  • 2 weeks later...

Hard to tell without possibly looking at some logs...

Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues....

  1. FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs
  2. Download FRST and save it to your desktop
    NOTE: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  3. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
  4. Press the "Scan" button
  5. This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt
    NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you
  6. NEXT: Create and obtain an mb-check log
  7. Download MB-Check and save to your desktop
  8. Double-click to run MB-Check and within a few second the command window will open, then click "OK"
  9. This will produce one log file on your desktop: mb-check-results.zip
  10. Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area

Thank You,

Firefox

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