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Let us get a clean install of the current version.

We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product.

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.

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After usi

On 10/4/2017 at 5:25 PM, Porthos said:

Let us get a clean install of the current version.

 

We have another tool called MB-Clean which will automate the whole process for you.

 

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

 

1. After downloading the tool run the tool.

 

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

 

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product.

 

4. Click on "Yes" to reinstall MB 3.×.

 

5. Now you will have the latest product installed.

 

Please let me know if you are still seeing issues after the latest product install.

 

After applying the tool and reinstalling, the problem was fixed. Thanks

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