Guest Posted August 29, 2017 ID:1158448 Share Posted August 29, 2017 Hi , im trying to stop my auto renewal thats in 3 days and i even made a ticket yesterday but it still says its renewing. What can i do to stop it? Link to post Share on other sites More sharing options...
Porthos Posted August 30, 2017 ID:1158484 Share Posted August 30, 2017 2 hours ago, Prime said: What can i do to stop it? Why do you want to stop it? But to answer your question. f you need help with any of the following: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our eCommerce partner Cleverbridge Support at http://www.cleverbridge.com/?scope=cuseco&progress=customersupport to get help. Link to post Share on other sites More sharing options...
Administrators celee Posted August 30, 2017 Administrators ID:1158692 Share Posted August 30, 2017 Hi @Prime, Our support agent Viktoria replied to your support ticket a few hours ago and has turned off auto-renewal for you. If you have any additional questions, please reply back to Viktoria's email. If you do not see her email, please be sure to check your spam folder. Thanks, Cecile Link to post Share on other sites More sharing options...
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