How to get a response from Sales?

[jake_]

I've sent in two different emails from my corporate email and have tried calling the UK number four times today, all with no avail.

How do I get in touch with your sales team? Does the number on your website work, or is the number always engaged?

I wish to purchase more seats, but due to this terrible customer service I have received quotes from other companies.

If I do not get a reply soon, I will go to your competition.

Kind regards

Jake

[Porthos]

@celee

[djacobson]

@jake_ I do not see a purchase under the email for Propertons to match you to the sales agent that would've part of your original purchase so that your seat count can be increased. Did you originally purchased through a reseller or another third party? Perhaps a different email?

[IT_Guy]

On 8/29/2017 at 2:34 PM, jake_ said:

I've sent in two different emails from my corporate email and have tried calling the UK number four times today, all with no avail.

How do I get in touch with your sales team? Does the number on your website work, or is the number always engaged?

I wish to purchase more seats, but due to this terrible customer service I have received quotes from other companies.

If I do not get a reply soon, I will go to your competition.

Kind regards

Jake

I had to email everyone I had ever been in contact with at Malwarebytes in a giant email asking for a response or a competitor they could recommend. I received 3 emails and 2 phone calls within a day after a week of no contact.