Jump to content

Recommended Posts

Been dealing with this for a couple days to no avail...I first noticed a problem when I tried to run or install any AV, I got a "requested resource is in use" error across the board.

I cannot open ANY version, including beta, of Malwarebytes, it shows that error. I followed this page to get anywhere, helped a little. I've tried every anti-malware and AV that I could open, so I've attached reports from Zemana, GMER, RKill, and aswMBR (tried to just burn the forest down). I cannot get Windows Defender Offline to work, I put in on a flash drive and booted it but it can't update. I DLd their update executable, ran it, still didn't work.

I think I've found the main source of all this nastiness, a .sys file in my drivers folder that was created 7 days ago, has no search results on Google, and that I can't even touch. Can't modify it in any way, including permissions or killing it. ataqkjql.sys. The only progress I've made with it was that I "unloaded" it with PC Hunter, not sure what that means though and I still can't touch it after unloading it.

I can't do some system things; Can't boot into diagnostic startup (when I select the radio button and hit Apply it selects the normal button), couple other things but I can't remember right now...

I would REALLY like to fix it, I can't reinstall the OS because MS killed updates for my processor (bastards), and I refuse to get Win 10, and I never created any restore point unfortunately. Worst case I'll have to go with Linux. So any help at all would be really appreciated, thanks.


GMER log.log






Link to post
Share on other sites

Hi atyndale :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread

This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Do you have a USB Flash Drive? If so, how big is it?

Also, follow the instructions below.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • A file called fixlog.txt should be on your desktop. Attach it here so I can review it

Link to post
Share on other sites

I reply appreciate the reply, but I hope that was all copypasta because I have already abandoned it. My CD drive and usb ports stopped working after I burned linux distros, so it was shutting down my whole pc I think. So far though, Mint is much like Windows so I'm good for now, plus I didn't realize I could still play Rocket League. Thanks a lot though, best wishes.

Link to post
Share on other sites

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.