Cant install Malwarebytes 2x

[siggiagnars]

Hi, I was formatting one computer that had Malwarebytes installed, but after format we cant install Malwarebytes 2x

Error message: error 1001. Error 1001. Could not load file or assembly 'System.Core, Version=3.5.0.0, Culture=neutral   (See attachment)

Event id: 11001

Part of the log file:

DEBUG: Error 2826:  Control BannerBmp on dialog FolderForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FolderForm, BannerBmp, to the right
DEBUG: Error 2826:  Control Line1 on dialog FolderForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FolderForm, Line1, to the right
DEBUG: Error 2826:  Control Line2 on dialog FolderForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FolderForm, Line2, to the right
Info 2898.For VSI_MS_Shell_Dlg13.0_0_0 textstyle, the system created a 'MS Shell Dlg' font, in 0 character set, of 13 pixels height.
Action 14:43:08: FolderForm. Dialog created

 

MSI (s) (78:D8) [14:43:11:727]: Creating MSIHANDLE (203) of type 790536 for thread 7640
MSI (s) (78:70) [14:43:11:727]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSID0CE.tmp, Entrypoint: ManagedInstall
MSI (s) (78:24) [14:43:11:727]: Generating random cookie.
MSI (s) (78:24) [14:43:11:729]: Created Custom Action Server with PID 1788 (0x6FC).
MSI (s) (78:B0) [14:43:11:749]: Running as a service.
MSI (s) (78:B0) [14:43:11:751]: Hello, I'm your 32bit Elevated Non-remapped custom action server.
MSI (s) (78!98) [14:43:11:897]: Creating MSIHANDLE (204) of type 790531 for thread 5784
DEBUG: Error 2835:  The control ErrorIcon was not found on dialog ErrorDialog
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2835. The arguments are: ErrorIcon, ErrorDialog, 
Error 1001. Error 1001. Could not load file or assembly 'System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies. The module was expected to contain an assembly manifest.
MSI (s) (78!98) [14:43:15:208]: 
MSI (s) (78:70) [14:43:15:215]: Leaked MSIHANDLE (204) of type 790531 for thread 5784
MSI (s) (78:70) [14:43:15:215]: Note: 1: 2769 2: _89A40FA1_58A1_4BB6_B09C_484230F83A47.install 3: 1 
DEBUG: Error 2769:  Custom Action _89A40FA1_58A1_4BB6_B09C_484230F83A47.install did not close 1 MSIHANDLEs.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: _89A40FA1_58A1_4BB6_B09C_484230F83A47.install, 1, 
CustomAction _89A40FA1_58A1_4BB6_B09C_484230F83A47.install returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (78:70) [14:43:15:218]: Closing MSIHANDLE (203) of type 790536 for thread 7640
Action ended 14:43:15: InstallExecute. Return value 3.

 

What we have tried

- Create few install package

- Tried installing both with domain administrator and local administrator

- disable defender and install

- no other anti virus program is installed

- unistall .net 3.5 and install again

-  tried repairing .net 3.5

- The user is owner of all folders

- windows is up to date 

 

Tried installing Malwarebytes 3 and that worked.

 

Any suggestions on this?

 

 

[djacobson]

https://msdn.microsoft.com/en-us/library/windows/desktop/aa372835(v=vs.85).aspx - 

2769

Custom Action [2] did not close [3] MSIHANDLEs.

The InstallExecuteSequence may have been authored incorrectly. Actions that change the system must be sequenced between the InstallInitialize and InstallFinalize actions. Perform package validation and check for ICE77.

 

Hi @siggiagnars Just a heads up, the MBES product is running Anti-Malware 1.80.2.1012. Version 2.x is a consumer product.

What version of Windows is this? Did you create an MSI or EXE offline package installer? If you are using the MSI, this installer is meant for scripted deployment, you must run that from an admin elevated CMD prompt using the following command: msiexec /i C:\example\path\to\clientsetup.msi /qn