StarTundra Posted August 18, 2017 ID:1154935 Share Posted August 18, 2017 Much how many people were struggling with their website protection being turned off as soon as they attempted to turn it on awhile ago, Malware protection itself will not turn on and when you attempt to it turns itself off after saying "starting" for about a third of a second. i have tried doing scans and updates and nothing works. Link to post Share on other sites More sharing options...
Porthos Posted August 18, 2017 ID:1154936 Share Posted August 18, 2017 @StarTundra Could you please follow the below instructions. · Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktopNote: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions · Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" This will produce one log file on your desktop: mb-check-results.zip This file will include the FRST logs generated from the previous set of instructions Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area Link to post Share on other sites More sharing options...
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