DavisWildes Posted August 18, 2017 ID:1154747 Share Posted August 18, 2017 I keep on getting the Requested Resource in Use error on my PC. It refuses to let run any anti-virus programs. I don't know what to do. Would someone please help me? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 18, 2017 Root Admin ID:1154808 Share Posted August 18, 2017 Hello @DavisWildes and Please read and follow the directions from this post. Thank you Ron Link to post Share on other sites More sharing options...
DavisWildes Posted August 18, 2017 Author ID:1154821 Share Posted August 18, 2017 I can't get mbar to scan. It says that I don't have the drivers. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 18, 2017 Root Admin ID:1154823 Share Posted August 18, 2017 Pease download Farbar Recovery Scan Tool and save it to a USB flash drive. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Plug the flash drive into the infected PC and start the computer into the Recovery Options for Command Prompt. Windows Vista, 7 To enter System Recovery Options from the Advanced Boot Options: Restart the computer As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears. Use the arrow keys to select the Repair your computer menu item. Select US as the keyboard language settings, and then click Next. Select the operating system you want to repair, and then click Next. Select your user account an click Next. Windows 8, 8.1 Please seeHow to use the Windows 8 System Recovery Environment Command Prompt Windows 10 Please seeHow to Start Windows 10 in Safe Mode with Command Prompt How to Boot to Advanced Startup Options in Windows 10 Note: In case you can not enter System Recovery Options by using F8 method, you can use a Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used. Choose one of the options below to download and create a Windows Repair Disk or Installation Disk. Either one can be used. How to Create a Windows 7 System Repair DiscHow to Create a System Repair Disc in Windows 10Microsoft Windows and Office ISO Download Tool You may also download from Microsoft but you will need to input your license key first. The above links do not require your key Download Windows 7 Disc Images (ISO Files)Download Windows 8.1Download Windows 10 To enter System Recovery Options by using Windows installation disc: Insert the installation disc. Restart your computer. If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings. Click Repair your computer. Select US as the keyboard language settings, and then click Next. Select the operating system you want to repair, and then click Next. Select your user account and click Next. On the System Recovery Options menu you will get the following options: Startup Repair System Restore Windows Complete PC Restore Windows Memory Diagnostic Tool Command Prompt Select Command Prompt Once in the Command Prompt: In the command window type in notepad and press Enter. Notepad opens. Under File menu select Open. Select "Computer" and find your flash drive letter and close notepad. In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter Note: Replace letter e with the drive letter of your flash drive. The tool will start to run. When the tool opens click Yes to the disclaimer. Press the Scan button. It will make a log (FRST.txt) on the flash drive. Please attach it to your reply. Link to post Share on other sites More sharing options...
DavisWildes Posted August 18, 2017 Author ID:1154894 Share Posted August 18, 2017 This is the log file that I received. FRST.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 18, 2017 Root Admin ID:1154989 Share Posted August 18, 2017 Download the attached fixlist.txt file, and move it on your USB Flash Drive Boot into the Recovery Environment again and open the Command Prompt In the command prompt, type notepad and press on Enter Notepad will open. Click on the File menu and select Open Click on Computer/This PC, find the letter for your USB Flash Drive, then close the window and Notepad In the command prompt, type e:\frst.exe (for the x64 version, type e:\frst64.exe and press on Enter Note: Replace the letter e with the drive letter of your USB Flash Drive FRST will open Click on Yes to accept the disclaimer Click on the Fix button and wait for the scan to complete A log called fixlog.txt will be saved on your USB Flash Drive. Attach it in your next reply fixlist.txt Thanks Ron Link to post Share on other sites More sharing options...
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