Jump to content

Mal ware bytes for android.

Recommended Posts

Need HELP! Downloaded Malwarebytes. for Android (Samsung Galaxy Tab-A) yesterday. Scanned and results indicated that I should encrypt tablet. I started that process this evening. After a while a message popped up on the screen ever so brief stating encryption failed. Reset device. Then a pad lock appeared on screen which went from locked to open with a colored circle go around and around the lock. I can neither turn off, nor restart the device. Attempts to select the reset device when icon appears has absolutely no effect. So far this has been going on for two hours. I am unable to open the back to disconnect the battery. It appears that I have lost a very good tablet to this vicious feature  (and perhaps my ignorance). Can someone help me out here!

Link to post
Share on other sites


well you can try this, http://support.bell.ca/Mobility/Smartphones_and_mobile_internet/Samsung-Galaxy-Tab-A.how_to_perform_a_hard_reset_when_my_samsung

If you do not get any further help here.

Please read this first, https://www.quora.com/What-happens-after-factory-reset-in-android-phones

That is VERRY IMPORTANT for you, please read it!

Good Luck.




Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.