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Had to format my PC, forgot about deactivating my license first.


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Hi, I just had to format my PC and completely forgot about deactivating the license first, now I can't activate it after formatting.

What can I do? I see there is a Support page but there's no Sign Up option anywhere and the error mentions "Contact support" so I'm kinda lost.

Thanks.

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:welcome:

What is the verbatim text of the "message" you get when attempting the license activation?  That is a important bit of information.   Helps to pin down the area to focus on.

As to getting support help, there is no need to sign in nor sign up.   You should start  a request for help about license re-activation on the consumer-customer help system at this link

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