Rand022 Posted August 13, 2017 ID:1152881 Share Posted August 13, 2017 Hi, I just had to format my PC and completely forgot about deactivating the license first, now I can't activate it after formatting. What can I do? I see there is a Support page but there's no Sign Up option anywhere and the error mentions "Contact support" so I'm kinda lost. Thanks. Link to post Share on other sites More sharing options...
Maurice Naggar Posted August 13, 2017 ID:1152902 Share Posted August 13, 2017 What is the verbatim text of the "message" you get when attempting the license activation? That is a important bit of information. Helps to pin down the area to focus on. As to getting support help, there is no need to sign in nor sign up. You should start a request for help about license re-activation on the consumer-customer help system at this link Link to post Share on other sites More sharing options...
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