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Apologies for the double-post (I think that's still a faux pas on the internet, right?) but wanted to bump this thread as I appear to have the same issue as the above user but I am not using the same anti-virus so can't say that's the problem.

Around mid-July I had this problem of Malware Protection turning off. Another thread suggested re-installing MB3 and that worked for almost a month. 2 days ago I had the same problem of Malware Protection turning off and refusing to be turned back on again. I reinstalled MB3 and the problem was fixed. Yesterday, the problem happened again and again I reinstalled MB3. Today I turned on my computer and was again greeted by the message that MB3 can't turn on Malware Protection.

I've again reinstalled but I'm afraid I'm going to run into this problem again when I turn on my computer tomorrow. I've attached the FRST, Addition and MB-check-results files so that someone might be able to help diagnose what the problem is.

Thanks for any help anyone can provide on this.

mb-check-results.zip

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8 minutes ago, damefortuna said:

Apologies for the double-post (I think that's still a faux pas on the internet, right?) but wanted to bump this thread as I appear to have the same issue as the above user but I am not using the same anti-virus so can't say that's the problem.

Creating your own thread and not adding on other posters topics is the correct way here.

Still, the advice is the same no matter the AV program.

I would like you to add these files to your Anti-Virus exclusions list as mentioned in this FAQ HERE (my list below includes the exe files as well)
 

  • C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe
  • C:\Windows\system32\Drivers\farflt.sys
  • C:\Windows\System32\drivers\mbae64.sys
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\System32\drivers\MBAMChameleon.sys
  • C:\Windows\System32\drivers\MBAMSwissArmy.sys
  • C:\Windows\System32\drivers\mwac.sys

 

Also please exclude the following folders too: (The complete folder)

  • C:\Program Files\Malwarebytes\Anti-Malware
  • C:\ProgramData\Malwarebytes\MBAMService
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