Windows failes to start, missing driver. MBAMSwissarmy

[Fjord]

Hi!

I was playing a game on my computer the other day when my computer suddenly shuts down. Seemly because an update. So it turns on again but goes into Windows Boot Manager and says:

File:        \windows\system32\drivers+MBAMSwissArmy.sys

Status:   0xc0000225

Info:        Windows failed to load because a critical system driver is missing, or corrupt 

 

Please help, i followed the instructions here :

Using the Windows repair disk and Farbar Recovery and Scan Tool, but to no avail. 
 

Thanks.

-Fjord

[Aura]

Hi Fjord

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

• As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
• As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
• The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
• If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
• If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
• Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
• I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
• In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
• I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
  This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread
  

This being said, it's time to clean-up some malware, so let's get started, shall we?

Quote

Using the Windows repair disk and Farbar Recovery and Scan Tool, but to no avail. 

Can you attach the FRST.txt log you got from running FRST in the Recovery Environment here?

[Fjord]

Hi! Thanks for your answer Yoan!

Here's the log

FRST.txt

[Aura]

Sorry Fjord, I was gone to the gym.

Here, download the attached fixlist.txt, and move it on your USB alongside the FRST executable. Once done, boot back in the Recovery Environment, launch FRST but instead of clicking on the Scan button, click on the Fix button instead. On completion, restart your computer and it should boot normally. Then, I would like you to not uninstall Malwarebytes, but do the following:

Move the FRST executable on your desktop and run a scan with it. Two logs will be created: FRST.txt and Addition.txt, leave them be. Then, follow the instructions below and run mb-check.exe. On completion, a .zip file called mb-check-results.zip will be created on your desktop. Attach it here. These will be forwarded to Malwarebytes' devs so they can investigate that issue (the MBAMSwissArmy.sys file getting corrupted and preventing Windows from starting properly).

 

[Fjord]

Hi! Thanks for your answer, can't see that you've attached a file, can you try again? 

Thanks.

[Aura]

My bad. Here goes.

fixlist.txt

[Fjord]

Thanks a bunch! Finally i can go back conquering the world! The virtual one of course   I'll do the stuff you asked for in a bit. Again, Thanks! 

[Fjord]

There ya go.

Anything i should do to prevent it from happening again?

mb-check-results.zip

FRST.txt

Addition.txt

[Aura]

Quote

Anything i should do to prevent it from happening again?

I wouldn't know unfortunately. Hence why Malwarebytes' needs the log you attached in order to identify the bug and fix it  Forwarding them now, thank you!