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6 minutes ago, sjj said:

Same problem here. Have done as suggested , but no change.

Totally uninstalled with Mbytes tool and installed latest version.  Nothing succeeds with starting WEB PROTECTION.

Start at step 4 and provide the logs.

 

 

 

Edited by Porthos
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@sjj I have a feeling there is a conflict with Zone alarm.

I would like you to add these files to your Anti-Virus exclusions list as mentioned in this FAQ HERE (my list below includes the exe files as well)
 

  • C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe
  • C:\Windows\system32\Drivers\farflt.sys
  • C:\Windows\System32\drivers\mbae64.sys
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\System32\drivers\MBAMChameleon.sys
  • C:\Windows\System32\drivers\MBAMSwissArmy.sys
  • C:\Windows\System32\drivers\mwac.sys

 

Also please exclude the following folders too: (The complete folder)

  • C:\Program Files\Malwarebytes\Anti-Malware
  • C:\ProgramData\Malwarebytes\MBAMService
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Hello, finally some positive news.

After excluding folders from the Anti Virus with no results, I decided to exclude the same folders from the firewall, but still no result.

Then yet again, I removed MB using the tool from before and installed the latest version. This time it worked, have left it for 24 hours and just booted up, all working as it should be.

Thank you for your time and patience.

Best Wishes,  Steve Jackson.

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