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Hello all,

My moms laptop HP Pavilion g7-1117cl is running slow especially while on Internet Explorer 11. The most she uses it for is on Pogo.com games. i have run the following items:

tweaking registry cleaner
CCleaner
ATF cleaner
TFC
windows defender
microsoft security essentials
malwarebytes
super antispyware

Also did a check on drive c disk defragmenter and it is 2% fragmented. I also did a disk cleanup and no real improvements have been made.

I uninstalled IE 11 and restarted the computer, it went back to IE 8, the games on Pogo and all websites loaded great and fast. I reinstalled updates for IE 11 and it went back to the slow speeds. Also it is now showing drive E as 0 bytes full and 0 bytes space available. Autorun doesnt pick up on one cd that we have tried so far. 

The laptop is windows 7 home edition 64 bit.

I did run the threat scan and have posted the log below for malwarebytes. Any help is appreciated and would like to thank-you in advance.
 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 8/6/17
Scan Time: 4:45 PM
Log File: threat scan log.txt
Administrator: Yes

-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.160
Update Package Version: 1.0.2523
License: Trial

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: joy-HP\joy

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 349942
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 17 min, 58 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)


(end)

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