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Problems updateing (error 732) I have tried all of the suggestions to fix


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I recently installed Malwarebytes ver 1.39 and when I try to update I get error 732 (0,0). IE is running in online mode. I disabled my firewall (windows) and my anti-virus (sophos), rebooted with no start-ups and just enough services to access the internet, and I still get the 732 (0,0) error. I ran a scan for spy ware using the 7/13/09 database, and also with Spybot and no threats were found. I posted a hijack this log, but I don't think there is anything in there that is suspicious (no one responded to my log post) What else can I try?

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Have you tried this set of instructions?

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.

2. Restart your computer (very important).

3. Download and run this utility. http://www.malwarebytes.org/mbam-clean.exe

4. It will ask to restart your computer (please allow it to).

5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.php

Note: You will need to reactivate the program using the license you were sent

Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan.

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Please see the link below, you need to add all files listed to all security software exclusion lists:

http://www.malwarebytes.org/forums/index.php?showtopic=10138

Turning off firewall and disbaling av is not the solution.

Your right it wasn't the solution, but it was a quick way to determine that the antivirus and firewall were not involved in the problem I was having.

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Your right it wasn't the solution, but it was a quick way to determine that the antivirus and firewall were not involved in the problem I was having.
Actually no, it's not. In many cases while the applications appear to be disabled, they're not fully disabled and can still cause the issue.

Adding the files is the only way to assure they can be eliminated from the cause.

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