Hec Posted August 2, 2017 ID:1148912 Share Posted August 2, 2017 Hello i was recently helped with malware removal in another thread but i noticed something off it said no anti virus products protecting in windows security center i saw that malwarebytes like always had web protection off (it turns off randomly sometimes) i re enabled it and launched mbam to my surprise i had the "free" license even though i have my key and paid for premium instances of this have happened to me before when i re entered the key i got no instalation_token found we are unable to activate my license i was considering uninstalling and instaling mbam when i realized my ethernet connection indicator said no internet even though i clearly do have internet, no antivirus installers are working, thus im apprehensive to uninstall mbam fearing i will not be able to reinstall it. Link to post Share on other sites More sharing options...
dcollins Posted August 2, 2017 ID:1148917 Share Posted August 2, 2017 Can you please provide the logs mentioned in the following thread Link to post Share on other sites More sharing options...
Hec Posted August 2, 2017 Author ID:1148931 Share Posted August 2, 2017 here you go mb-check-results.zip Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Hec Posted August 2, 2017 Author ID:1148932 Share Posted August 2, 2017 ok so partially solved turns out the license thing was my firewall being overly protective i disabled it but still real time protection layers just turn themselves of by random its weird just now ransomware protection turned itself off Link to post Share on other sites More sharing options...
Porthos Posted August 2, 2017 ID:1148933 Share Posted August 2, 2017 (edited) Quote Malwarebytes Anti-Exploit version 1.8.1.1196 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.8.1.1196 - Malwarebytes) Malwarebytes version 3.0.6.1469 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.0.6.1469 - Malwarebytes) Quote Version Installed: Older Version of MBAM detected. Please refer to the CheckResults.txt for details located inside the archive (.zip) file Installation Directory: C:\Program Files (x86)\Malwarebytes Anti-Exploit\ You can not have both installed. I suggest you use the clean tool and reinstall. Edited August 2, 2017 by Porthos Link to post Share on other sites More sharing options...
Hec Posted August 3, 2017 Author ID:1148942 Share Posted August 3, 2017 Ohh ok the exploit thing was because I had to revert to malwarebytes 2.0 once because of an issue never uninstalled it thanks for pointing it out Link to post Share on other sites More sharing options...
Hec Posted August 3, 2017 Author ID:1148967 Share Posted August 3, 2017 If anyone can help me I constantly get this while trying to make a restore point Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now