[ RESOLVED ] Web Protection will not enable and scans only last a few seconds

[dieselburner]

Hi!  I've got a problem with one of my laptops.  MWB Premium will not enable Website Protections (It will enable for a few seconds, then disable itsself) and when I run a scan,the scan only lasts for a few seconds then completes without any findings....  I am suspicious of a virus...

Thanks for your help!

 

[dieselburner]

FRST.txt

Addition.txt

[dieselburner]

Seems I had an old version of MWB.  I did this and it works fine now!

Seems like you are using the older build of Mb 3.x

I would recommend upgrading to the latest 3.1.2.1733 CU 1.0.160 build.

We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. Tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product.

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

[msherwood]

Closing this thread as it's been resolved.