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How many times do you have to download and install the update? I've done it twice a day every day for two weeks now. It's getting pretty annoying.

I would contact tech support about it but I can't find an email address or phone number for them; just link after link after link that leads you around in circles without giving you any real information.

Getting ready to end my relationship with Malwarebytes over the issue unless it can be resolved.

Any suggestions?


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30 minutes ago, Screensage said:

Any suggestions?

Let us get a clean install of the current version.

We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product.

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.

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