Need Help Removing System Security 2009

[tmac15]

Hi there, I was getting help from AdvancedSetup on removing the virus, but he had to go out of town for a week and advised me to make a new post with the old post referenced and someone else would help me. This is the link to the old thread http://www.malwarebytes.org/forums/index.p...=19433&st=0 .

My computer still runs really slow and the C:\Qoobox file is still unable to be deleted, and help would be Greatly Appreciated!! as I am almost ready to give up on my laptop

[Maurice Naggar]

Howdy tmac15,

If you have not purchased Spyware Doctor, de-install it now.

As Ron noted, you have too many real-time monitor applications, which may be blocking the final cleanup of tools.

Look at your system tray, and review how many "security apps" you have that are active.

You need to keep your antvirus running and active, as well as your firewall. But exit/ or temporarily disable any others.

See How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

This next series of steps should remove any traces of Qoobox or Combofix:

Download OTL by OldTimer to your desktop: http://oldtimer.geekstogo.com/OTL.exe

• Please double-click OTL.exe to run it.
  
• Click on the CleanUp! button at upper Right corner. When you do this a text file named cleanup.txt will be downloaded from the internet. If you get a warning from your firewall or other security programs regarding OTL attempting to contact the internet you should allow it to do so. After the list has been download you'll be asked if you want to Begin cleanup process? Select Yes.
  
• This step removes the files, folders, and shortcuts created by the tools you download and ran.
  

Here are some recommended articles to help you with "slow pc":

See Miekiemoes' Help! My computer is slow!

http://users.telenet.be/bluepatchy/miekiem...owcomputer.html

See Jim Eshelman's Computer Health

http://aumha.org/a/health.htm

Slow Computer/Browser: Check here first!

http://www.bleepingcomputer.com/forums/topic44694.html

Cheers.

[tmac15]

Hey it got rid of that file and most of the stuff I downloaded and my computers speed and behavior returned to normal last night, but when I turned my computer on this morning the Windows Recovery Console (from ComboFix) was back on the computer and Im not sure how to remove it for good, and my computer seems to be back to the slow behavior again, I was wondering if you knew a way to get that off of my computer once and for all???

Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Maurice Naggar]

General question: Did you un-install Combofix as Ron suggested, in the way he suggested? (in your other thread)

a) What file did you get rid of?

b- Get what off your computer?

c) Is there one or more Combofix (red lion icons) lying around your desktop?

d) Are you saying the pc somehow went into the XP Recovery Console ?

e) or do you just mean you see a mention of it, when the pc is first booting up ?

The Recovery Console is a great feature of Windows XP and more folks should have it on their system, if only because it is a great tool to have around when you need to do things but XP just cannot be used or if it does not load at all.

Kindly explain in plain detail what you need.

Now, as far as slow issues, I will again refer you to the articles I cited before.

[tmac15]

I uninstalled it exactly how he asked me to

a) I got rid of ComboFix.exe

How do I get the Microsoft Windows Recovery Console off my computer?

c) There are no more ComboFix icons on my desktop

d)The PC didnt go into the recovery console it is just an option on boot up

[tmac15]

The smiley face w/ glasses is meant to be a b -

[Maurice Naggar]

@tmac15

You may refer to How to remove Windows Recovery Console

as a guide. Use extreme care when doing this.

[tmac15]

Thanks so much for your help!!!! Everything is back to normal I couldn't have done it without you guys

[Maurice Naggar]

Y.W. I'm going to have this marked for closure.

Cheers.