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Trojan.Vundo.H Problem

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I can't clean Trojan.Vundo.H from my computer. I am also having a variety of other issues (can't load HP Printer program, can't reload symantec, can't update Adobe Acrobat, can't update Malwarbytes, etc...) Not sure if these are related, but I am ready to format the HD and start from scratch. Hopefully you will be able to help.

As directed, I ran a full AV scan (Mcafee), a quick scan of malwarebytes, a full malwarebytes scan and HJT. Log results follow:

Malwarebytes' Anti-Malware 1.34

Database version: 1841

Windows 5.1.2600 Service Pack 2

8/1/2009 9:10:36 PM

mbam-log-2009-08-01 (21-10-33).txt

Scan type: Full Scan (C:\|)

Objects scanned: 192494

Time elapsed: 58 minute(s), 50 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 3

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{56c398a7-cf8f-4694-8d2f-0fc386e61417} (Trojan.Vundo.H) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\jbywlkcj (Trojan.Vundo.H) -> No action taken.

HKEY_CLASSES_ROOT\CLSID\{56c398a7-cf8f-4694-8d2f-0fc386e61417} (Trojan.Vundo.H) -> No action taken.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

c:\WINDOWS\SYSTEM32\ykaseey.dll (Trojan.Vundo.H) -> No action taken.


Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:11:09 PM, on 8/1/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:








C:\Program Files\ActivIdentity\ActivClient\accoca.exe

C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe



C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE


C:\Program Files\Rosetta Stone\SMS v3.0hs\Service\JavaSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe


C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe


C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe



C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\iTunes\iTunesHelper.exe



C:\Program Files\McAfee\Common Framework\udaterui.exe

C:\Program Files\ActivIdentity\ActivClient\acsagent.exe

C:\Program Files\McAfee\Common Framework\McTray.exe

C:\Program Files\My Book\WD Backup\uBBMonitor.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe


C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\iexplore.exe


C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: (no name) - {56c398a7-cf8f-4694-8d2f-0fc386e61417} - c:\windows\system32\ykaseey.dll

O2 - BHO: scriptproxy - {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptsn.dll

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

O3 - Toolbar: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [ccApp] -

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [servises] C:\WINDOWS\system32\servises.exe

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [servises] C:\WINDOWS\system32\servises.exe

O4 - HKLM\..\Policies\Explorer\Run: [servises] C:\WINDOWS\system32\servises.exe

O4 - HKCU\..\Policies\Explorer\Run: [servises] C:\WINDOWS\system32\servises.exe

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O4 - Global Startup: ActivClient Agent.lnk = C:\Program Files\ActivIdentity\ActivClient\acsagent.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: WD Backup Monitor.lnk = C:\Program Files\My Book\WD Backup\uBBMonitor.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O11 - Options group: [searching] Search from the Address bar

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab

O16 - DPF: {3bffe033-bf43-11d5-a271-00a024a51325} (iNotes6 Class) - https://web-facstaff-a.udayton.edu/iNotes6W.cab

O16 - DPF: {6414512b-b978-451d-a0d8-fcfdf33e833c} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1236916787421

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1165080992750

O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD42/JSCDL/jre/6u...ows-i586-jc.cab

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab

O16 - DPF: {BCBC9371-9827-11DA-A72B-0800200C9A66} (View22RTEv4 Class) - http://sc.scenecaster.com/release_3_10_41/View22RTEv4.cab

O16 - DPF: {CA11EB7C-1C85-4577-8A49-9E28EFB30184} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl4.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O20 - AppInit_DLLs: hxnpeq.dll ulnvzo.dll vercke.dll

O20 - Winlogon Notify: ackpbsc - C:\WINDOWS\system32\ackpbsc.dll

O20 - Winlogon Notify: acunlock - C:\Program Files\ActivIdentity\ActivClient\acunlock.dll

O20 - Winlogon Notify: jbywlkcj - C:\WINDOWS\SYSTEM32\ykaseey.dll

O23 - Service: ActivClient Middleware Service (Accoca) - ActivIdentity - C:\Program Files\ActivIdentity\ActivClient\accoca.exe

O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler (automatic liveupdate scheduler) - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LiveUpdate (liveupdate) - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: McAfee Engine Service (mcafeeengineservice) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe

O23 - Service: McAfee Framework Service (mcafeeframework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe

O23 - Service: McAfee McShield (mcshield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe

O23 - Service: McAfee Task Manager (mctaskmanager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe

O23 - Service: SMSv3hs - Alexandria Software Consulting - C:\Program Files\Rosetta Stone\SMS v3.0hs\Service\JavaSrvc.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe

O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe

O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe


End of file - 12618 bytes

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Welcome to Malwarebytes!!!! <_<

Download Combofix from this webpage: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

**Note: It is important that it is saved directly to your desktop**


1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


Double click on combofix.exe & follow the prompts.

  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.


Do not mouseclick combofix's window while it's running. That may cause it to stall

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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