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Red Circle White X clicked on icon O_o

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I'm not so hot with computers sorry. So after going to a site i've never had problems with out of nowhere this red circle with a white x pops up on my task bar. Says "Your computer is infected. It's recommended to install latest security software... windows will now install the most recent software.....". I dont think i touched anything but out of nowhere this home antivirus 2010 comes up on my screen and starts scanning my computer and when it finishes says i have 31 unwanted programs on my computer 20 very dangerous 8 not so dangerous 3 junk. Tells me to register now to remove viruses so i dont click on that. First i try to update and scan with our purchased mcafee security system. It updates fine but says an error when trying to scan. I've tried to open malwarebytes but it says windows cannot access the specidies device, path, or file. You may not have the appropriate permisssions to access the item. I then use avg free but it cant update but i scan anyways and nothing comes up. So currently i've rebooted the computer took out my internet connection and went into safe mode.

PLEASE HELP ME!!! very much appreciated.

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Welcome to Malwarebytes!!! <_<

We need to see some additional information about what is happening in your machine.

Please perform the following scan:

  • Download DDS by sUBs from one of the following links. Save it to your desktop.

    [*]Double click on the DDS icon, allow it to run.

    [*]A small box will open, with an explanation about the tool.

    [*]When done, DDS will open two (2) logs

    1. DDS.txt

    2. Attach.txt

    [*] Save both reports to your desktop.

    [*] The instructions here ask you to attach the Attach.txt.


    [*]Instead of attaching, please copy/past both logs into your next reply.

    [*]Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run.

After downloading the tool, disconnect from the internet and disable all antivirus protection.

Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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