CliffS Posted July 22, 2017 ID:1144928 Share Posted July 22, 2017 I see they opened up the free version so the Free users can test more thoroughly(politely said) Quote Opened up Premium shields to Free users as part of MBAE Beta Opened up addition of custom shields feature to Free users as part of MBAE Beta Now the "nagging" should stop By the way, on my systems, the install went well. And so far no problems with Edge(thought I would mention it, even though I haven't had any problems in a loooong time now, but this is a major version upgrade(1.9 to 1.10). Link to post Share on other sites More sharing options...
Staff Rsullinger Posted July 24, 2017 Staff ID:1145726 Share Posted July 24, 2017 Hey CliffS, Glad to hear it! Let us know if you run into any issues past your initial testing Link to post Share on other sites More sharing options...
SuperMutant Posted July 29, 2017 ID:1147474 Share Posted July 29, 2017 On 2017-07-24 at 10:46 PM, Rsullinger said: Hey CliffS, Glad to hear it! Let us know if you run into any issues past your initial testing Hi! When I'm trying to activate VLC or any other shield for that matter, MB-AE asks me for my license number. Have I misunderstood something or is this a bug? The computer automatically updated from the past MB-AE. When I installed MB-AE on another computer the installation asked me if I want to use the Premium trial. Does this mean that some features are still Premium only? Link to post Share on other sites More sharing options...
CliffS Posted July 30, 2017 Author ID:1147601 Share Posted July 30, 2017 8 hours ago, SuperMutant said: Hi! When I'm trying to activate VLC or any other shield for that matter, MB-AE asks me for my license number. Have I misunderstood something or is this a bug? The computer automatically updated from the past MB-AE. When I installed MB-AE on another computer the installation asked me if I want to use the Premium trial. Does this mean that some features are still Premium only? Are you on version 1.10? On the About tab, License ID say's Beta version now: Link to post Share on other sites More sharing options...
SuperMutant Posted July 30, 2017 ID:1147637 Share Posted July 30, 2017 5 hours ago, CliffS said: Are you on version 1.10? On the About tab, License ID say's Beta version now: Yes, I'm on 1.10. The about page says "License ID: beta version" but when I try to enable the VLC shield it still asks me to activate. Here are some pictures if you're interested Link to post Share on other sites More sharing options...
Sizzy12 Posted July 30, 2017 ID:1147654 Share Posted July 30, 2017 (edited) 2 hours ago, SuperMutant said: Yes, I'm on 1.10. The about page says "License ID: beta version" but when I try to enable the VLC shield it still asks me to activate. Here are some pictures if you're interested Why not fully uninstall MBAE and reinstall the latest version? That's what I did. I just activate Premium trial and it works fine. Edited July 30, 2017 by Sizzy12 Link to post Share on other sites More sharing options...
SuperMutant Posted July 30, 2017 ID:1147702 Share Posted July 30, 2017 2 hours ago, Sizzy12 said: Why not fully uninstall MBAE and reinstall the latest version? That's what I did. I just activate Premium trial and it works fine. I was hoping that wouldn't be necessary. Link to post Share on other sites More sharing options...
Staff Rsullinger Posted August 1, 2017 Staff ID:1148343 Share Posted August 1, 2017 Hey SuperMutant, If you have not already un-installed, can you collect these logs: https://forums.malwarebytes.com/topic/144403-readme-first-posts-here-need-to-include-mbae-logs/ I want to check a few things with this. Link to post Share on other sites More sharing options...
SuperMutant Posted August 2, 2017 ID:1148679 Share Posted August 2, 2017 17 hours ago, Rsullinger said: Hey SuperMutant, If you have not already un-installed, can you collect these logs: https://forums.malwarebytes.com/topic/144403-readme-first-posts-here-need-to-include-mbae-logs/ I want to check a few things with this. https://rbfi.io/dl.php?key=/xFuP/Supermutant.zip That's my Malwarebytes Programdata folder, do you want the FRST logs too? Link to post Share on other sites More sharing options...
Staff Rsullinger Posted August 2, 2017 Staff ID:1148780 Share Posted August 2, 2017 (edited) Hey SuperMutant, If possible, yea. I want to see if I can reproduce this issue as much as I can to see if it is a potential upgrade issue with your OS/installed programs. Edited August 2, 2017 by Rsullinger Link to post Share on other sites More sharing options...
SuperMutant Posted August 2, 2017 ID:1148829 Share Posted August 2, 2017 1 hour ago, Rsullinger said: Hey SuperMutant, If possible, yea. I want to see if I can reproduce this issue as much as I can to see if it is a potential upgrade issue with your OS/installed programs. Okay, here you go! FRST and Addition included! https://rbfi.io/dl.php?key=/64tG/Supermutant2.zip Link to post Share on other sites More sharing options...
Staff Rsullinger Posted August 3, 2017 Staff ID:1149207 Share Posted August 3, 2017 Hey SuperMutant, Thank you very much for all of the logs. I tried to do the same upgrade path but I am striking out on reproducing the issue. I am going to bring it up to our team so they can test and see if they can reproduce it. So go ahead and do a clean re-install if you haven't already and that should fix it like the others mentioned. Just some clarifying questions, did you do any windows updates or creator updates for windows 10 during this time as well? Anything that may have happened the same day just so I can try to create a scenario as close for the team. Link to post Share on other sites More sharing options...
SuperMutant Posted August 4, 2017 ID:1149265 Share Posted August 4, 2017 The update was automatic, but I did update Windows 10 mere days before I noticed this issue if that matters? Link to post Share on other sites More sharing options...
theflyest Posted August 7, 2017 ID:1150537 Share Posted August 7, 2017 (edited) You're clicking the wrong "Activate" button. To activate shields, click the "Activate" button at the top left of the window after selecting an application. The "Activate" button at the bottom left of the window is to activate a license. Edited August 7, 2017 by theflyest Link to post Share on other sites More sharing options...
SuperMutant Posted August 8, 2017 ID:1150947 Share Posted August 8, 2017 (edited) On 2017-08-07 at 0:03 PM, theflyest said: You're clicking the wrong "Activate" button. To activate shields, click the "Activate" button at the top left of the window after selecting an application. The "Activate" button at the bottom left of the window is to activate a license. Yup, it's working now. Silly me. Why are the "Buy Now" and "Activate" buttons at the bottom even there at this point? Thanks! Edited August 8, 2017 by SuperMutant Link to post Share on other sites More sharing options...
hake Posted August 13, 2017 ID:1152907 Share Posted August 13, 2017 MBAE 1.10.1.24 works fine. I have only one issue to raise which dates back to MBAE 1.09. When Advanced Settings -> Application Hardening -> Dynamic Anti-HeapSpraying Enforcement is enabled (non-Chrome web browsers) that setting only remains TRUE until MBAE stops running on certain systems. When it is started, the Advanced Settings 'tick' for Dynamic Anti-HeapSparing Enforcement has cleared on some systems. I cannot say any more as I have no evidence to present. Link to post Share on other sites More sharing options...
ridevries Posted August 14, 2017 ID:1153351 Share Posted August 14, 2017 On 13-8-2017 at 3:42 PM, hake said: MBAE 1.10.1.24 works fine. I have only one issue to raise which dates back to MBAE 1.09. When Advanced Settings -> Application Hardening -> Dynamic Anti-HeapSpraying Enforcement is enabled (non-Chrome web browsers) that setting only remains TRUE until MBAE stops running on certain systems. When it is started, the Advanced Settings 'tick' for Dynamic Anti-HeapSparing Enforcement has cleared on some systems. I cannot say any more as I have no evidence to present. Same on my system, when the PC is restarted, Dynamic Anti-HeapSpraying Enforcement is disabled. Link to post Share on other sites More sharing options...
Staff Rsullinger Posted August 14, 2017 Staff ID:1153376 Share Posted August 14, 2017 Hello Hake and Ridevries, That sounds like our dynamic exclusions may be playing a part in that. I can find out for sure if you collect the information found in this forum post: Link to post Share on other sites More sharing options...
hake Posted August 15, 2017 ID:1153560 Share Posted August 15, 2017 (edited) Possible explanation for the Dynamic Anti-Heap Spraying Enforcement issue:Bit-Defender anti-ransomware tool is installed on the affected systems. Edited August 15, 2017 by hake Link to post Share on other sites More sharing options...
Staff Rsullinger Posted August 15, 2017 Staff ID:1153813 Share Posted August 15, 2017 Hello Hake, That is correct. Certain bit-defender applications cause a hooking conflict with anti-exploit installed side by side with it. So in that case, our dynamic config would disable that so they can work side by side. Link to post Share on other sites More sharing options...
hake Posted August 16, 2017 ID:1153935 Share Posted August 16, 2017 Furthermore, when I uninstall Bit-Defender anti-ransomware tool on either Windows 7 or Windows XP, the Dynamic Anti-HeapSpraying Enforcement remains stably enabled. I don't yet use later versions of Windows. Link to post Share on other sites More sharing options...
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