pennopoly Posted July 21, 2017 ID:1144702 Share Posted July 21, 2017 Hi, I downloaded the latest ADWCleaner tonight. When I try to run it, it stops working at Post Actions. I have tried running it with nothing else run, and as admin. I ran it with debug selected and have attached the debug log. I am running Windows 7 Home Premium. If anyone can offer any suggestions it would be greatly appreciated. AdwCleaner_Debug.log Link to post Share on other sites More sharing options...
Staff jboursier Posted July 21, 2017 Staff ID:1144705 Share Posted July 21, 2017 Hello, Please check you PMs, thanks! Link to post Share on other sites More sharing options...
justin6183 Posted July 21, 2017 ID:1144877 Share Posted July 21, 2017 Hi I am having same issue Link to post Share on other sites More sharing options...
Staff jboursier Posted July 21, 2017 Staff ID:1144879 Share Posted July 21, 2017 Hello, @justin6183 Can you give a try to this version please? (ignore the update popup at the beginning of the scan) Thanks, Link to post Share on other sites More sharing options...
justin6183 Posted July 21, 2017 ID:1144882 Share Posted July 21, 2017 1 minute ago, fr33tux said: Hello, @justin6183 Can you give a try to this version please? (ignore the update popup at the beginning of the scan) Thanks, thanks it worked!!! Why is that the newer version gets a pop up windows saying it stopped working and has to be closed Link to post Share on other sites More sharing options...
Staff jboursier Posted July 21, 2017 Staff ID:1144884 Share Posted July 21, 2017 Hello, Great, thanks! Just now, justin6183 said: Why is that the newer version gets a pop up windows saying it stopped working and has to be closed There is an issue in some cases with the 7.0.0.0, it's fixed in the 7.0.1.0 which is currently in Beta. Thanks for your help, Link to post Share on other sites More sharing options...
RIS Posted July 28, 2017 ID:1147142 Share Posted July 28, 2017 Malwarebytes Adwcleaner stops working. It will stop most often during scan near completion. Rarely when it gets to cleaning it will stop before cleaning. It shows 3 files to delete when it gets to the clean option, but does not clean them out. Link to post Share on other sites More sharing options...
Staff jboursier Posted July 29, 2017 Staff ID:1147355 Share Posted July 29, 2017 (edited) Hello, @RISCan you give a try this version please? (CLick on [Cancel] when prompted for the update popup at the beginning of the scan) Thanks, Edited July 29, 2017 by fr33tux Link to post Share on other sites More sharing options...
RIS Posted July 29, 2017 ID:1147434 Share Posted July 29, 2017 Worked wonderfully. Thank you! Link to post Share on other sites More sharing options...
BrunoBibou11 Posted July 30, 2017 ID:1147657 Share Posted July 30, 2017 Hi Forum, Got exactly the same problem, tried the Beta version 7.1 click the Cancel button but it stops working the same. When can I find the log if you need it Kind regards, Bruno PS Can I re download the latest 6 version that works perfectly Link to post Share on other sites More sharing options...
Staff jboursier Posted July 31, 2017 Staff ID:1147836 Share Posted July 31, 2017 Hello, @BrunoBibou11 Can you activate the debug mode (go to Tools > Options > tick "debug"), do a scan and a clean to trigger the crash. Then, please share the file C:\AdwCleaner\AdwCleaner_Debug.log Thanks! Link to post Share on other sites More sharing options...
Foreigner Posted August 1, 2017 ID:1148211 Share Posted August 1, 2017 I have the same issue and version 7.1 didnt solve it. Debug log is attached. Best regards. AdwCleaner_Debug.log Link to post Share on other sites More sharing options...
Staff jboursier Posted August 1, 2017 Staff ID:1148369 Share Posted August 1, 2017 @Foreigner Thanks, I'm working on it! Link to post Share on other sites More sharing options...
Knuistenbek Posted September 19, 2017 ID:1165149 Share Posted September 19, 2017 Hi, I have a similar problem. Regards. ADW log.txt Link to post Share on other sites More sharing options...
robjet Posted December 16, 2017 ID:1192072 Share Posted December 16, 2017 Has anybody figured out why Adwcleaner stops working? I'm using 7050, but have tried earlier versions with same result. Thanks in advance! Link to post Share on other sites More sharing options...
Staff Ried Posted December 18, 2017 Staff ID:1192539 Share Posted December 18, 2017 Hello robjet and welcome to Malwarebytes. :-) Do you have any other Anti Virus programs installed that may be interfering? Will it complete in Safe Mode? Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now