bigolebuttcheeks Posted July 19, 2017 ID:1144194 Share Posted July 19, 2017 Windows 10 crashing when i play games, cant figure it out maybe you can. Thanks in advance. Downloaded sysnativebsodcollectionapp and this is what it gave me SysnativeFileCollectionApp.zip Link to post Share on other sites More sharing options...
usasma Posted July 19, 2017 ID:1144304 Share Posted July 19, 2017 Please list your system specs (as requested in the pinned topic for posting in this forum). Your UEFI/BIOS (version P1.20) dates from 2011. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it. WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting. FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and the outdated UEFI/BIOS' may be the cause of some compatibility issues). Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates. It only takes one update to cause a problem, so it's essential that you have all of them. The actual number is not important. Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating. MSI Afterburner (along with EVGA Precision and Riva Tuner ) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately! If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized. Your VIA audio driver (VMFilt64.sys) dates from 2009 and is likely not compatible w/Windows 10. http://www.carrona.org/drivers/driver.php?id=VMfilt64.sys Please uninstall the VIA audio software, then download/install the latest, W10 compatible version of the VIA audio software for your system. Beyond that, this appears to be either a hardware, compatibility, or low-level driver issue. More info on your BSOD error here: http://www.carrona.org/bsodindx.html#0x00000101 If updating the audio drivers doesn't fix things, then try running these free hardware diagnostics: http://www.carrona.org/hwdiag.html Please run ALL of the tests and let us know the results - we can move on from there. Analysis:The following is for information purposes only. The following information contains the relevant information from the blue screen analysis: **************************Wed Jul 19 09:16:19.299 2017 (UTC - 4:00)************************** Loading Dump File [C:\Users\john\SysnativeBSODApps\071917-27406-01.dmp] Windows 10 Kernel Version 15063 MP (4 procs) Free x64 Built by: 15063.0.amd64fre.rs2_release.170317-1834 System Uptime:0 days 0:26:58.078 Probably caused by :memory_corruption BugCheck 101, {30, 0, ffff9b01c34f8180, 3} BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101) Arguments: Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks. Arg2: 0000000000000000, 0. Arg3: ffff9b01c34f8180, The PRCB address of the hung processor. Arg4: 0000000000000003, The index of the hung processor. BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_4_PROC PROCESS_NAME: OrionClient-Win64-Shipping.exe FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE BIOS Version P1.20 BIOS Release Date 11/02/2011 Manufacturer To Be Filled By O.E.M. Baseboard Manufacturer ASRock Product Name To Be Filled By O.E.M. Baseboard Product A55M-HVS ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Wed Jul 19 06:35:08.344 2017 (UTC - 4:00)************************** Loading Dump File [C:\Users\john\SysnativeBSODApps\071917-45187-01.dmp] Windows 10 Kernel Version 15063 MP (4 procs) Free x64 Built by: 15063.0.amd64fre.rs2_release.170317-1834 System Uptime:0 days 0:16:43.125 Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE ) BugCheck 101, {30, 0, ffffa280d06fc180, 3} BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101) Arguments: Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks. Arg2: 0000000000000000, 0. Arg3: ffffa280d06fc180, The PRCB address of the hung processor. Arg4: 0000000000000003, The index of the hung processor. BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_4_PROC PROCESS_NAME: Steam.exe FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE!unknown_function BIOS Version P1.20 BIOS Release Date 11/02/2011 Manufacturer To Be Filled By O.E.M. Baseboard Manufacturer ASRock Product Name To Be Filled By O.E.M. Baseboard Product A55M-HVS ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Wed Jul 19 05:43:03.563 2017 (UTC - 4:00)************************** Loading Dump File [C:\Users\john\SysnativeBSODApps\071917-33062-01.dmp] Windows 10 Kernel Version 15063 MP (4 procs) Free x64 Built by: 15063.0.amd64fre.rs2_release.170317-1834 System Uptime:0 days 1:09:48.343 Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE ) BugCheck 101, {30, 0, ffffe581b6b00180, 3} BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101) Arguments: Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks. Arg2: 0000000000000000, 0. Arg3: ffffe581b6b00180, The PRCB address of the hung processor. Arg4: 0000000000000003, The index of the hung processor. BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_4_PROC PROCESS_NAME: Steam.exe FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE!unknown_function BIOS Version P1.20 BIOS Release Date 11/02/2011 Manufacturer To Be Filled By O.E.M. Baseboard Manufacturer ASRock Product Name To Be Filled By O.E.M. Baseboard Product A55M-HVS ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Wed Jul 12 22:00:26.361 2017 (UTC - 4:00)************************** Loading Dump File [C:\Users\john\SysnativeBSODApps\071217-26687-01.dmp] Windows 10 Kernel Version 15063 MP (4 procs) Free x64 Built by: 15063.0.amd64fre.rs2_release.170317-1834 System Uptime:0 days 0:06:49.141 Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE ) BugCheck 101, {30, 0, ffff9c80076f1180, 3} BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101) Arguments: Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks. Arg2: 0000000000000000, 0. Arg3: ffff9c80076f1180, The PRCB address of the hung processor. Arg4: 0000000000000003, The index of the hung processor. BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_4_PROC PROCESS_NAME: System FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE!unknown_function BIOS Version P1.20 BIOS Release Date 11/02/2011 Manufacturer To Be Filled By O.E.M. Baseboard Manufacturer ASRock Product Name To Be Filled By O.E.M. Baseboard Product A55M-HVS ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Mon Jul 3 22:08:25.828 2017 (UTC - 4:00)************************** Loading Dump File [C:\Users\john\SysnativeBSODApps\070317-23328-01.dmp] Windows 10 Kernel Version 15063 MP (4 procs) Free x64 Built by: 15063.0.amd64fre.rs2_release.170317-1834 System Uptime:0 days 2:01:23.609 Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE ) BugCheck 101, {30, 0, ffffa48069a00180, 1} BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101) Arguments: Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks. Arg2: 0000000000000000, 0. Arg3: ffffa48069a00180, The PRCB address of the hung processor. Arg4: 0000000000000001, The index of the hung processor. BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_4_PROC PROCESS_NAME: Conquer160fps.exe FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE!unknown_function BIOS Version P1.20 BIOS Release Date 11/02/2011 Manufacturer To Be Filled By O.E.M. Baseboard Manufacturer ASRock Product Name To Be Filled By O.E.M. Baseboard Product A55M-HVS ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 3rd Party Drivers:The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. You can find links to the driver information and where to update the drivers in the section after the code box: **************************Wed Jul 19 09:16:19.299 2017 (UTC - 4:00)************************** VMfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0) MpKsl5a90f493.sys Tue May 19 21:50:37 2015 (555BE86D) viahduaa.sys Tue Aug 18 03:38:56 2015 (55D2E110) SeLow_x64.sys Sun Oct 18 07:12:14 2015 (56237E8E) AtihdWT6.sys Tue Sep 20 19:17:24 2016 (57E1C384) rt640x64.sys Wed Oct 5 09:32:55 2016 (57F50107) atikmpag.sys Mon Apr 24 20:57:35 2017 (58FE9EFF) atikmdag.sys Mon Apr 24 21:11:16 2017 (58FEA234) SleepStudyHelper.sys ***** Invalid 2023 Invalid 2023 Invalid ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Wed Jul 19 05:43:03.563 2017 (UTC - 4:00)************************** MpKsl3304e8ff.sys Tue May 19 21:50:37 2015 (555BE86D) ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Mon Jul 3 22:08:25.828 2017 (UTC - 4:00)************************** MpKsl9614829b.sys Tue May 19 21:50:37 2015 (555BE86D) MpKsl9fb647dd.sys Tue May 19 21:50:37 2015 (555BE86D) MpKsl373f2e91.sys Tue May 19 21:50:37 2015 (555BE86D) http://www.carrona.org/drivers/driver.php?id=VMfilt64.sysMpKsl5a90f493.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.http://www.carrona.org/drivers/driver.php?id=viahduaa.syshttp://www.carrona.org/drivers/driver.php?id=SeLow_x64.syshttp://www.carrona.org/drivers/driver.php?id=AtihdWT6.syshttp://www.carrona.org/drivers/driver.php?id=rt640x64.syshttp://www.carrona.org/drivers/driver.php?id=atikmpag.syshttp://www.carrona.org/drivers/driver.php?id=atikmdag.sysSleepStudyHelper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.MpKsl3304e8ff.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.MpKsl9614829b.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.MpKsl9fb647dd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.MpKsl373f2e91.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. Link to post Share on other sites More sharing options...
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