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Something has taken my computer hostage


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I am a Malwarebytes 3 Premium member. I think I may have a possible infection Malware missed. My laptop is suddenly so slow I literally have to wait for the letters I am typing to catch up on show on the screen. I will admit I am a pretty novice user when it comes to this kinda stuff. 

I do not know how to go about tracking down what is causing my laptop to behave this way. I did open task manager and saw a couple programs that have apparently somehow installed them self in my computer. I tried deleting the file it tells me access denied. Yes, I was using admin privileges at the time. I tried editing the security and privileges it won't let me. 

the program location is ‪C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.25.126.0_x64__mcm4njqhnhss8

I cannot seem to get rid of this. It installed itself yesterday. I need someone to take some time please and help me to not only get rid of this, but to make sure my Laptop is clean and there are not more things in my laptop that I didn't install or allow myself.

Please advise, Please help! 

netflix task manager screen shot.jpg

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