dave_beast999 Posted July 14, 2017 ID:1142662 Share Posted July 14, 2017 I raised a ticket over 30 hours ago since updating, having to delete and reinstall, having a license issue Ticket #2018663 Could someone possibly have a look/respond please, thanks Link to post Share on other sites More sharing options...
Firefox Posted July 14, 2017 ID:1142664 Share Posted July 14, 2017 Hello and Welcome... From what I have heard, it takes anywhere from 2-3 business days... It is possible that @nikhils may be able to help as well here on the forums. What exactly is your license issue that you are having? Are you getting an error code of some sort? Link to post Share on other sites More sharing options...
nikhils Posted July 14, 2017 ID:1142708 Share Posted July 14, 2017 Hello @dave_beast999 You ticket is in the queue and it seems you filed it yesterday. Please give support 2/3 days to respond as they are working multiple items currently. If you don't hear back by Monday/Tuesday , please let me know and I can contact the team. Thank you. Link to post Share on other sites More sharing options...
dave_beast999 Posted July 20, 2017 Author ID:1144536 Share Posted July 20, 2017 Thursday now, no response Link to post Share on other sites More sharing options...
nikhils Posted July 20, 2017 ID:1144548 Share Posted July 20, 2017 Hello @dave_beast999 Support has responded to your ticket. Apologize for the delay but they have been handling a lot of issues lately and take on tickets on a first come first serve basis. Thank you. Link to post Share on other sites More sharing options...
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