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Réinstallation MBAM


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Bonjour,

MalwareBytes Prémium ayant été désinstallé par erreur, je ne peut plus le réinstaller,, j'ai ce message qui apparaît

mbam9.png

Je possède cette version premium à vie depuis de nombreuses  Années

Je vous serais reconnaissant de m'indiquer la marche à suivre pour réinstaller ma version prémium

Avec tous mes remerciements

Hello,


MalwareBytes Premium having been uninstalled by mistake, I can no longer reinstall it ,, I have this message that appears

 

mbam9.png

 

I have this premium version for life for many years


I would be grateful if you could tell me how to reinstall my pre-installation


With many thanks

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Hello and welcome...

Sorry your having issues, its usually best to attach your files and images directly to this site instead of hosting them elsewhere... that being said, usually the steps below will help you get it re-installed cleanly.

Let's try this first.... (Malwarebytes clean removal tool will backup your license information and then re-enter the license to the new install)

  1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-claen tool you will be asked to reboot. Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES (it will download the latest version) or you can download the latest version manually (currently v3.1.2.1733 CU 1.0.160) to re-install from HERE)
  2. If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: mb-check-results.zip, FRST.txt, Addition.txt)
  3. NOTE: More info about the latest Malwarebytes 3.1.2 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions


Please let us know how it goes.


Thank You,

Firefox

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