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The previously purchased license does not work


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Hello and Welcome!

Do you get an error code of any kind?

Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues....

  1. If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: mb-check-results.zip, FRST.txt, Addition.txt)


Please let us know how it goes.


Thank You,

Firefox

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