Exploit Protection Wont turn on for me

[Winfred0000]

Quote: "I uninstalled Bitdefender. Now all's fine with Malwarebytes. Thanks."  

I have the exact same problem as above and unfortunately was not as simple as unistalling Bitedefender as that doesn't exist in my system.  

Quote:  "Please follow the steps in the locked/pinned topic to uninstall the remnants of MB3"  

Please bear with me as I'm not all that computer savvy.  What is the "locked/pinned topic"?  Where do I find that?  I know suddenly I had "Palikan" dominate my Mozilla Firefox about 2 days ago.  I never "accepted" downloading it, it just suddenly appeared.  I had to go through several steps I've never done to get rid of it only a strange problem persists in Firefox if I start to type in "www."  Below (I think that is the address bar, right?) in the drop down a big blue bar appears and it notes "search with Palikan".  I don't know if that means that is why my "Exploit Protection" won't turn on, where if in my case Palikan has some trick and it really means I also never did completely get rid of Palikan.  What is Palikan?  Is it more superior than Malwarebytes?  Is it a virus and separate from whatever is causing me not to be able to turn on my Exploit Protection?  Would the MB Clean Tool get completely rid of Palikan and/or make it so I can turn on my Exploit Protection?  Thanks for any assistance from anyone!  

Kindest Regards,

Winfred 

[1PW]

Hello @Winfred0000:

Thank you for reporting the system's issue.  The Malwarebytes' staffers/helpers must have good log data for a quality fault analysis to begin.

1. Please save your work and close all running user applications for your convenience. applications for your convenience.

2. Please follow the steps within the locked/pinned topic at Having problems using Malwarebytes? Please follow these steps.

3. In your next reply to your topic, please only attach the three (3) separate files that are developed above: mb-check-results.zip, FRST.txt, and Addition.txt.

4. Additionally, please consider selecting the "Follow" button, near the upper-right corner of your topic, to receive punctual email notifications when updates are posted.
   

Thank you.

[CraigS]

22 hours ago, 1PW said:

Hello @Winfred0000:

Thank you for reporting the system's issue.  The Malwarebytes' staffers/helpers must have good log data for a quality fault analysis to begin.

1. Please save your work and close all running user applications for your convenience. applications for your convenience.

    

2. Please follow the steps within the locked/pinned topic at Having problems using Malwarebytes? Please follow these steps.

    

3. In your next reply to your topic, please only attach the three (3) separate files that are developed above: mb-check-results.zip, FRST.txt, and Addition.txt.

    

4. Additionally, please consider selecting the "Follow" button, near the upper-right corner of your topic, to receive punctual email notifications when updates are posted.

Thank you.

DO the above First.

My Palikan (virus) Removal Search Results ........   https://www.google.com/search?q=search+with+Palikan&ie=utf-8&oe=utf-8

This site looks less complicated for a 1st try. Quick Menu Step 4 is for Firefox.                                                                                       

Refreshing FF makes a new Profile so try the suggested steps first, or review other sites.

Others may offer a better, known remedy. This will get you started.  Good luck.                

 

 

 

Edited July 5, 2017 by Dashke