Jump to content
SandyWood

Getting service start problems after upgrading to 1.9.2.1413

Recommended Posts

Just upgraded our MB console to 1.8.0.3443. Deployed two client updates and they appear to have gone well. The only issue I have is that when I try to launch Anti-Exploit I get a message,

"The Malwarebytes Anti-Exploit service is taking too long to start. Please reboot your computer to restart protection."

Rebooting doesn't fix the issue. Is there anything more I need to do for the service to start? I'd love to upgrade the remaining systems in our office.

Share this post


Link to post
Share on other sites

Hello Sandy,

 

Do you mind taking a screenshot of of the programfiles(x86) directory of anti-exploit? If there is a tmp folder in there, do you mind taking a screenshot of what is in there as well? If a reboot does not fix it, then it can sometimes mean that the files did not transfer correctly on the upgrade. So I want to see if any files did not swap over and what files they are.

 

I also had a separate question, did the machines you have deployed (with or without 1.8 mb console) have 1413 on them already? 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.