Jump to content

Recommended Posts

Hi,

Recently my laptop has been freezing very badly and I have to press the power button to turn it off and on again. It stays on for 5/10 minutes and then it turns off. It freezes while starting up, backing up files, copying files, etc. I would like somebody to help me. 

 

Thank You,

Hassan Wael 

Link to post
Share on other sites
25 minutes ago, Valinorum said:

Hi, 

Post the required logs as instructed here

Hi Valinorum!

Thanks for the fast reply! Really Appriciated

Just to check, do I have to post also a MB log?

 

EDIT : I am having problems while starting, the laptop is freezing while starting. What should I do?

Thank You,

Hassan Wael

Edited by HassanWael
Link to post
Share on other sites
Just now, Valinorum said:

Is the laptop usable? I mean that can you use it to run programs after the freeze stops. Download FRST in a clean computer. Reboot the PC in Safe Mode and copy FRST to your Desktop. Run and post the logs. 

Whenever it freezes, I have to turn the laptop off. Sometimes is usable for 15mins.

I am now not in home, I  will try it again when I am in home

 

Thank You,

Hassan Wael

Link to post
Share on other sites

Hi Hassan :)

Vali is currently away and asked me to step in for him so you don't get stalled during your clean-up. Now, you can attach the logs even though they're incomplete, maybe they'll allow us to shed a bit more light on your issue.

Link to post
Share on other sites

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.