Scoooooobz Posted July 1, 2017 ID:1139887 Share Posted July 1, 2017 same problem im always reformating my pc so they have a limit on how many times you can use your licence key, i've just submitted a ticked for (the usage level has exceeded the max volume allowed) and i hope i get reienbursed with all the days it takes these bad support workers to actualy do something, its like most companies quick enough to take your money but don't want to know when theres a problem. Link to post Share on other sites More sharing options...
Porthos Posted July 1, 2017 ID:1139890 Share Posted July 1, 2017 38 minutes ago, Scoooooobz said: same problem im always reformating my pc so they have a limit on how many times you can use your licence key, It is the user's responsibility to deactivate before formatting. Link to post Share on other sites More sharing options...
Scoooooobz Posted July 2, 2017 Author ID:1139938 Share Posted July 2, 2017 It was deactivated, my other programs were deactivated also and the worked fine when re-activated with the serial keys. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 2, 2017 Root Admin ID:1140034 Share Posted July 2, 2017 Hello @Scoooooobz If you're still having licensing issues please contact our Consumer Support and they can assist you with any licensing issues. Thank you Ron Link to post Share on other sites More sharing options...
Scoooooobz Posted July 3, 2017 Author ID:1140097 Share Posted July 3, 2017 Every time i enter my key serial i get error (max acttivation exceeded) i've sent a report and got a ticket days ago but nobody has try ore even bothered to reply, i'm having to use a trial version which runs out soon and then i wont be protected, and who will be accountable for this it certainly won't be my fault because i've done everything i have been advised to do. Link to post Share on other sites More sharing options...
Scoooooobz Posted July 3, 2017 Author ID:1140099 Share Posted July 3, 2017 I've contacted support 2 times and still no reply or help, i'm having to use a trial version and it runs out soon so i will not be protected. Link to post Share on other sites More sharing options...
1PW Posted July 3, 2017 ID:1140100 Share Posted July 3, 2017 (edited) Hello @Scoooooobz: A request was made to merge this topic with your other presently open topic on the same subject. The only way to resolve the system's licensing issue is with the assistance of the Malwarebytes Helpdesk personnel. Thank you. Edited July 3, 2017 by 1PW Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 3, 2017 Root Admin ID:1140266 Share Posted July 3, 2017 Please send me your purchase information in a private message @Scoooooobz as well as your ticket number and I will assist you. Thank you Ron Link to post Share on other sites More sharing options...
DontDisclose Posted July 4, 2017 ID:1140387 Share Posted July 4, 2017 (edited) Probable Solution:- Create an account with the same email id you made the purchase from. Log into your account you will find Subscription tab on the left corner. Now - Deactivate all products & wait for 24 Hopefully this will work. This is what worked for me Edited July 4, 2017 by DontDisclose Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 6, 2017 Root Admin ID:1140783 Share Posted July 6, 2017 Hello @Scoooooobz Please retry activation. It has been corrected. I'll go ahead and close this topic now. Thank you Ron Link to post Share on other sites More sharing options...
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