Malwarebytes 3 causing PC slowness.

[Whites58]

Hi, 

I've just installed the latest Malwarebytes 3 with the premium trial. Since the Malwarebytes service has been running my Chrome browser and some areas of PC operation has become very slow. Opening the browser up takes almost 30 seconds where it would usually open instantly. Opening new tabs and loading pages is also very much slower than usual. My case fans ramp up each time this slowness occurs which indicates high CPU usage. I'm only guessing, but I think MB 3 may be performing some sort operation in response to my Chrome activities, can anyone confirm? Lastly PC shutdown appears to be slower than usual. I also run Crypto Prevent, Microsoft EMET and Windows Defender, could these conflict with MB 3? Thanks.

[dcollins]

Can you please provide the logs mentioned in the thread below:

 

[Whites58]

Hi, 

Here are the logs.

 

 

mb-check-results.zip

Addition.txt

FRST.txt

[Whites58]

Any luck with this? I'd love to use MB 3, I still am , but Chrome is painfully slow right now with it running...

[dcollins]

I see a lot of processes running on your machine, and Malwarebytes Exploit Protection will try to protect quite a few of them, which could lead to some slowdown. If you open an incognito window, do you experience the same slowness?

Also, can you please grab new versions of the logs, but be sure to run the tools as an administrator. We can't get all the information from the system unless it's run as one.

[Whites58]

Yes same slowness in incognito mode. Will get new logs as administrator.

Edited July 6, 2017 by Whites58

[Whites58]

I thought I would just note that when opening a new tab in a normal Chrome session sometimes the new tabs shows a dark grey screen while loading similar to how an incognito tab would open.

[Whites58]

Here are new logs run as administrator. 

Is this by any chance a conflict with other av/malware? When I close MB 3 completely Chrome returns to a speedy normal. 

 

 

mb-check-results.zip

Addition.txt

FRST.txt