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False positive block domain for ordi49.fr, 185.81.156.53, 185.81.156.51, 185.81.156.54, 185.81.156.52


ordi49

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Hello,

I have spent many time exchanging by email with your customer support witch finally advise me to post on that forum because he has no power to answer and solve my problem?!

So, here is the problem:

On the 7 of june 2017, I noticed that one of my customers - with I had promoted and installed Malwarebyte AntiMalware premium - could not reach my web sites because of false positive blocking by your software.

The urls are :

  • hxxp://aide.ordi49.fr
  • hxxp://wiki.ordi49.fr

Here are the IPs :

user@devuan:~/$ dig +short ordi49.fr
185.81.156.53
185.81.156.51
185.81.156.52
185.81.156.54

But the IP address range is wider and my hosting provider can use any of them for my websites:

user@devuan:~/$ host aide.ordi49.fr | sort
aide.ordi49.fr has address 185.81.156.16
aide.ordi49.fr has address 185.81.156.51
aide.ordi49.fr has address 185.81.156.52
aide.ordi49.fr has address 185.81.156.53
aide.ordi49.fr has address 185.81.156.54
aide.ordi49.fr has address 185.81.156.55
aide.ordi49.fr has address 185.81.156.56
aide.ordi49.fr has address 185.81.156.57
aide.ordi49.fr has address 185.81.156.58
aide.ordi49.fr has address 185.81.156.59
aide.ordi49.fr has address 185.81.156.60

Your customer support answered me he was advised that it may be any reason for that blocking but he can't tel me that reason. This a false positive.

Please, take the browse deny rules off for my websites.

Regards,
Mederic Claassen.

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