voice2heal Posted June 29, 2017 ID:1139202 Share Posted June 29, 2017 Hi there I tried to activate Office365 with a Windows Toolkit only to find out that is was a km virus of some sort. I need assistance to please remove it. I cannot get onto Chrome saying the site could not be located. I cannot install Malware giving me a message like in the attached image file. I cannot go to Explorer without interrupted with a message that says Security certificate must be validated or something and then blocks me to view content. I did run the Farbar Recovery Scan Tool (x64) and deleted and cleaned the files but I think the registry is messed up and it does not allow me to install any programs. Can you please assist me as I cannot install malware Bytes to deal with the virus effectively. Regards Link to post Share on other sites More sharing options...
Aura Posted June 29, 2017 ID:1139207 Share Posted June 29, 2017 Hi voice2heal My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state. As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens; As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you; The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system; If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!; If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off; Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced; I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules; In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process; I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone;This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread; This being said, it's time to clean-up some malware, so let's get started, shall we? Follow the instructions in the thread below, and provide me both FRST logs (FRST.txt and Addition.txt). You can attach them in your next post, or copy/paste their content. https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Link to post Share on other sites More sharing options...
voice2heal Posted June 29, 2017 Author ID:1139221 Share Posted June 29, 2017 Hi Aura I already did scan the computer with Farbar Recovery Tool and the files are herewith attached. FRST.txt Addition.txt Link to post Share on other sites More sharing options...
Aura Posted June 29, 2017 ID:1139241 Share Posted June 29, 2017 Alright. Uninstall Google Chrome and do not reinstall it until I instruct you to do so. The current installation is hijacked and we need to clean it. Malicious Programs Warning! I noticed that you have malicious programs installed on your system. I'll ask you to uninstall them since uninstalling such programs before running malware removal tools will ensure a better clean-up. Data Recovery Pro YTD Video Downloader 5.8.2 If you have an issue when uninstalling a program, please let me know. Farbar Recovery Scan Tool (FRST) - Fix mode Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply. Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located); Right-click on the FRST executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users); Click on the Fix button; On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad; Copy and paste its content in your next reply; fixlist.txt Link to post Share on other sites More sharing options...
voice2heal Posted July 2, 2017 Author ID:1139916 Share Posted July 2, 2017 Hi Aura The program was running and said "Fixing is in progress for 18 hours but it does not complete the process and it did not give me any notepad log file. Any suggestions on the way forward please? Regards Link to post Share on other sites More sharing options...
Aura Posted July 2, 2017 ID:1139972 Share Posted July 2, 2017 Do you have a file called fixlog.txt on your desktop? If so, attach it here. It'll allow me to see where FRST hangs in the fix. Link to post Share on other sites More sharing options...
voice2heal Posted July 3, 2017 Author ID:1140184 Share Posted July 3, 2017 Hi Aura Please find the fixlog content herewith : Hope it helps My computer goes haywire and I cannot insert it via the attchement link Fix result of Farbar Recovery Scan Tool (x64) Version: 29-06-2017 Ran by Godspeed (01-07-2017 19:43:44) Run:3 Running from G:\ Loaded Profiles: UpdatusUser & Godspeed (Available Profiles: UpdatusUser & Godspeed & Guest) Boot Mode: Normal ============================================== fixlist content: ***************** CloseProcesses: CreateRestorePoint: HKLM-x32\...\Run: [] => [X] HKU\S-1-5-21-2200365681-2007227269-3899313202-1002\...\Run: [AdobeBridge] => [X] Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\vpngui.exe.lnk [2017-06-28] ShortcutTarget: vpngui.exe.lnk -> C:\Windows\Installer\{467D5E81-8349-4892-9E81-C3674ED8E451}\Icon09DB8A851.exe () Startup: C:\Users\Godspeed\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\script.vbs [2017-05-02] () GroupPolicy: Restriction - Chrome <==== ATTENTION ProxyEnable: [S-1-5-21-2200365681-2007227269-3899313202-1002] => Proxy is enabled. ProxyServer: [S-1-5-21-2200365681-2007227269-3899313202-1002] => http=127.0.0.1:8080;https=127.0.0.1:8080 ManualProxies: 1http=127.0.0.1:8080;https=127.0.0.1:8080 HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://go.microsoft.com/fwlink/?LinkID=617910&ResetID=131272110007071324&GUID=00000000-0000-0000-0000-000000000000 HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = hxxp://go.microsoft.com/fwlink/?LinkID=617910&ResetID=131272110007101325&GUID=00000000-0000-0000-0000-000000000000 HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.uk.msn.com/HPALL/38 HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.uk.msn.com/HPALL/38 HKU\S-1-5-21-2200365681-2007227269-3899313202-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://g.uk.msn.com/HPALL/38 HKU\S-1-5-21-2200365681-2007227269-3899313202-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.uk.msn.com/HPALL/38 HKU\S-1-5-21-2200365681-2007227269-3899313202-1002\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://go.microsoft.com/fwlink/?LinkID=617910&ResetID=131272110007131327&GUID=00000000-0000-0000-0000-000000000000 HKU\S-1-5-21-2200365681-2007227269-3899313202-1002\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.uk.msn.com/HPALL/38 SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox SearchScopes: HKLM -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://uk.search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF SearchScopes: HKLM -> {D344A5BC-AA80-4FF6-858F-7885E7A64591} URL = hxxp://www.amazon.co.uk/s/ref=azs_osd_ieauk?ie=UTF-8&tag=hp-uk3-vsb-21&link%5Fcode=qs&index=aps&field-keywords={searchTerms} SearchScopes: HKLM -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = hxxp://en.wikipedia.org/wiki/Special:Search?search={searchTerms} SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox SearchScopes: HKLM-x32 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://uk.search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF SearchScopes: HKLM-x32 -> {D344A5BC-AA80-4FF6-858F-7885E7A64591} URL = hxxp://www.amazon.co.uk/s/ref=azs_osd_ieauk?ie=UTF-8&tag=hp-uk3-vsb-21&link%5Fcode=qs&index=aps&field-keywords={searchTerms} SearchScopes: HKLM-x32 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = hxxp://en.wikipedia.org/wiki/Special:Search?search={searchTerms} SearchScopes: HKU\S-1-5-21-2200365681-2007227269-3899313202-1000 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox SearchScopes: HKU\S-1-5-21-2200365681-2007227269-3899313202-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox SearchScopes: HKU\S-1-5-21-2200365681-2007227269-3899313202-1000 -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = hxxp://eu.ask.com/web?q={searchterms}&l=dis&o=HPNTDF SearchScopes: HKU\S-1-5-21-2200365681-2007227269-3899313202-1000 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://uk.search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF SearchScopes: HKU\S-1-5-21-2200365681-2007227269-3899313202-1000 -> {D344A5BC-AA80-4FF6-858F-7885E7A64591} URL = hxxp://www.amazon.co.uk/s/ref=azs_osd_ieauk?ie=UTF-8&tag=hp-uk3-vsb-21&link%5Fcode=qs&index=aps&field-keywords={searchTerms} SearchScopes: HKU\S-1-5-21-2200365681-2007227269-3899313202-1000 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = hxxp://en.wikipedia.org/wiki/Special:Search?search={searchTerms} SearchScopes: HKU\S-1-5-21-2200365681-2007227269-3899313202-1002 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox SearchScopes: HKU\S-1-5-21-2200365681-2007227269-3899313202-1002 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox SearchScopes: HKU\S-1-5-21-2200365681-2007227269-3899313202-1002 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://uk.search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF SearchScopes: HKU\S-1-5-21-2200365681-2007227269-3899313202-1002 -> {D344A5BC-AA80-4FF6-858F-7885E7A64591} URL = hxxp://www.amazon.co.uk/s/ref=azs_osd_ieauk?ie=UTF-8&tag=hp-uk3-vsb-21&link%5Fcode=qs&index=aps&field-keywords={searchTerms} SearchScopes: HKU\S-1-5-21-2200365681-2007227269-3899313202-1002 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = hxxp://en.wikipedia.org/wiki/Special:Search?search={searchTerms} Toolbar: HKU\S-1-5-21-2200365681-2007227269-3899313202-1002 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File Handler: WSWSVCUchrome - {1CA93FF0-A218-44F1 - No File S2 PcaSvc; C:\Windows\System32\pcasvc.dll [0 2009-07-14] () <==== ATTENTION (zero byte File/Folder) R2 WindowsSecurity; C:\ProgramData\Windows Security\winsecurity.exe [2194944 2017-06-27] (Microsoft Corporation) [File not signed] <==== ATTENTION R2 WMPNetworkAcSvc; C:\Users\Godspeed\AppData\Roaming\WMPNetworkAcSvc\WMPNetworkAcSvc.exe [5091840 2016-11-10] () [File not signed] <==== ATTENTION R2 XBox; C:\Program Files\XBox\XBLive.exe [7068160 2017-02-14] (Microsoft Corporation) [File not signed] S2 EasthasSU; "C:\ProgramData\chuvc\chuvc.exe" [X] S2 ed2kidle; "C:\Program Files (x86)\amuleC\ed2k.exe" -downloadwhenidle [X] <==== ATTENTION Task: {3668C239-0EBF-4EF0-85CC-6AFB74DF026B} - System32\Tasks\{B7C4EAC2-3726-43AD-B927-86FA8FA458DD} => Chrome.exe hxxp://www.skype.com/go/downloading?source=lightinstaller&ver=7.22.0.109&LastError=12002 Task: {46CFFFA2-EC64-4F13-AF61-F331E038443B} - System32\Tasks\{FE73B29C-59A4-4928-AD94-3814EC1550E3} => Chrome.exe hxxp://ui.skype.com/ui/0/7.22.0.109/en/abandoninstall?source=lightinstaller&page=tsInstall Task: {8FC08DF3-A385-4282-87B1-7D0D74BA18AB} - System32\Tasks\ParetoLogic Registration3 => Rundll32.exe "C:\Program Files (x86)\Common Files\ParetoLogic\UUS3\UUS3.dll" RunUns Task: C:\Windows\Tasks\ParetoLogic Registration3.job => rundll32.exe C:\Program Files (x86)\Common Files\ParetoLogic\UUS3\UUS3.dll <==== ATTENTION ShortcutWithArgument: C:\Users\Godspeed\Desktop\user0 - Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> ShortcutWithArgument: C:\Users\Godspeed\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> ShortcutWithArgument: C:\Users\Godspeed\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> ShortcutWithArgument: C:\Users\Godspeed\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\Google Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> ShortcutWithArgument: C:\Users\Godspeed\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\user0 - Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> ShortcutWithArgument: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> ShortcutWithArgument: C:\Users\Public\Desktop\Google Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> AlternateDataStreams: C:\Windows\system32\Drivers\lncvvied.sys:changelist [2558] AlternateDataStreams: C:\ProgramData\Temp:6DDED7D9 [149] HKU\S-1-5-21-2200365681-2007227269-3899313202-1002\Software\Classes\regfile: regedit.exe "%1" <==== ATTENTION FirewallRules: [{00ED4106-5629-4410-B426-D208831C4FC2}] => (Allow) C:\ProgramData\Microsoft\Network\Dsq\network\sysnetwk.exe C:\Program Files (x86)\amuleC C:\Program Files (x86)\KMSPico C:\Program Files (x86)\ovtmeuhwzb.dat C:\Program Files\XBox C:\ProgramData\chuvc C:\ProgramData\Microsoft Toolkit C:\ProgramData\Windows Security C:\ProgramData\Documents\{DE764086-1C0A-4DD3-90BA-0B93BDD794BE} C:\ProgramData\Documents\XMUpdate C:\ProgramData\Microsoft\Network\Dsq C:\ProgramData\mntemp C:\ProgramData\oqztiqep.adk C:\ProgramData\dbg.dll C:\Users\Public\Documents\{DE764086-1C0A-4DD3-90BA-0B93BDD794BE} C:\Users\Godspeed\Desktop\Microsoft_Office_2016_Professional_Plus_X86-CYGiSO C:\Users\Godspeed\Desktop\Microsoft Office 2016 CRACK with Serial Keys C:\Users\Godspeed\Downloads\Microsoft Toolkit.exe C:\Users\Godspeed\Downloads\[]Microsoft Office Professional Plus (x64) 2013 Incl Activator P2P C:\Users\Godspeed\Downloads\Microsoft Office 2016 CRACK with Serial Keys.rar C:\Users\Godspeed\Downloads\MS_Office_2016_Key_Working_For_Activation_Free_Download.exe C:\Users\Godspeed\Downloads\Windows_8.1_Pro_X64_Activated.iso C:\Users\Godspeed\Downloads\Windows_8.1_Pro_X64_Activated_Final.iso C:\Users\Godspeed\Downloads\Windows 7 ultimate 64 bit with windows activator and keys 2016-04-19 07:26 - 2016-04-19 07:26 - 0000000 _____ () C:\Users\Godspeed\AppData\Local\{664663F5-EDEA-48EE-B13F-72824AC8067C} 2016-12-17 20:22 - 2016-12-17 20:22 - 0000000 _____ () C:\Users\Godspeed\AppData\Local\{7B6F5951-CB4D-417A-80AF-729095086701} 2017-01-13 12:33 - 2017-01-13 12:33 - 0000000 _____ () C:\Users\Godspeed\AppData\Local\{B5E40A56-6B65-4280-A098-33B046ED2559} 2017-01-13 12:33 - 2017-01-13 12:33 - 0000000 _____ () C:\Users\Godspeed\AppData\Local\{B9AF626D-2E62-425F-8C0E-193894920EED} 2016-08-05 16:14 - 2016-08-05 16:14 - 0000000 _____ () C:\Users\Godspeed\AppData\Local\{BEDB0706-AD15-4052-BC28-93341778EF4E} 2016-12-17 20:24 - 2016-12-17 20:24 - 0000000 _____ () C:\Users\Godspeed\AppData\Local\{E4E4A263-7B86-4E10-AC78-C86C735BAB0C} C:\Users\Godspeed\AppData\Local\AdvinstAnalytics C:\Users\Godspeed\AppData\Local\kemgadeojglibflomicgnfeopkdfflnk C:\Users\Godspeed\AppData\Local\Google\Chrome C:\Users\Godspeed\AppData\Roaming\gplyra C:\Users\Godspeed\AppData\Roaming\WMPNetworkAcSvc C:\Users\Godspeed\AppData\Roaming\UCChannel C:\Users\Godspeed\AppData\Roaming\Microsoft\Windows\Start Menu\Windows\yam.exe EmptyTemp: ***************** Processes closed successfully. Restore point was successfully created. HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value not found. HKU\S-1-5-21-2200365681-2007227269-3899313202-1002\Software\Microsoft\Windows\CurrentVersion\Run\\AdobeBridge => value not found. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\vpngui.exe.lnk => not found. C:\Windows\Installer\{467D5E81-8349-4892-9E81-C3674ED8E451}\Icon09DB8A851.exe => not found. C:\Users\Godspeed\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\script.vbs => not found. "C:\Windows\system32\GroupPolicy\Machine" => not found. HKU\S-1-5-21-2200365681-2007227269-3899313202-1002\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable => value removed successfully HKU\S-1-5-21-2200365681-2007227269-3899313202-1002\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer => value removed successfully HKLM\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet\ManualProxies\\ => value removed successfully HKLM\Software\\Microsoft\Internet Explorer\Main\\Start Page => value restored successfully HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Start Page => value restored successfully HKLM\Software\\Microsoft\Internet Explorer\Main\\Default_Page_URL => value restored successfully HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL => value restored successfully HKU\S-1-5-21-2200365681-2007227269-3899313202-1000\Software\Microsoft\Internet Explorer\Main\\Start Page => Error setting value. HKU\S-1-5-21-2200365681-2007227269-3899313202-1000\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL => Error setting value. HKU\S-1-5-21-2200365681-2007227269-3899313202-1002\Software\Microsoft\Internet Explorer\Main\\Start Page => value restored successfully HKU\S-1-5-21-2200365681-2007227269-3899313202-1002\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL => value restored successfully HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value restored successfully HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => key not found. HKLM\Software\Classes\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => key not found. HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671} => key not found. HKLM\Software\Classes\CLSID\{b7fca997-d0fb-4fe0-8afd-255e89cf9671} => key not found. HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D344A5BC-AA80-4FF6-858F-7885E7A64591} => key not found. HKLM\Software\Classes\CLSID\{D344A5BC-AA80-4FF6-858F-7885E7A64591} => key not found. HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3} => key not found. HKLM\Software\Classes\CLSID\{d43b3890-80c7-4010-a95d-1e77b5924dc3} => key not found. HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value restored successfully HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => key not found. HKLM\Software\Wow6432Node\Classes\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => key not found. HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671} => key not found. HKLM\Software\Wow6432Node\Classes\CLSID\{b7fca997-d0fb-4fe0-8afd-255e89cf9671} => key not found. HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{D344A5BC-AA80-4FF6-858F-7885E7A64591} => could not remove key. ErrorCode1: 0xC000009A HKLM\Software\Wow6432Node\Classes\CLSID\{D344A5BC-AA80-4FF6-858F-7885E7A64591} => could not remove key. ErrorCode1: 0xC000009A HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3} => could not remove key. ErrorCode1: 0xC000009A HKLM\Software\Wow6432Node\Classes\CLSID\{d43b3890-80c7-4010-a95d-1e77b5924dc3} => could not remove key. ErrorCode1: 0xC000009A Regards Link to post Share on other sites More sharing options...
Aura Posted July 3, 2017 ID:1140186 Share Posted July 3, 2017 Can you attempt to run the fix again (you need to download the fixlist.txt once more), but this time, run it from your C: drive where Windows is installed. Let me know if it hangs or not. Link to post Share on other sites More sharing options...
voice2heal Posted July 3, 2017 Author ID:1140189 Share Posted July 3, 2017 Ok I will do that Thanks Link to post Share on other sites More sharing options...
voice2heal Posted July 3, 2017 Author ID:1140191 Share Posted July 3, 2017 I actually ran it twice from Windows before and now my computer logged into a temporary profile. I must now try to get back to my original profile again. Regards Link to post Share on other sites More sharing options...
Aura Posted July 3, 2017 ID:1140298 Share Posted July 3, 2017 Did you manage to restore your original profile? Link to post Share on other sites More sharing options...
voice2heal Posted July 5, 2017 Author ID:1140583 Share Posted July 5, 2017 Good day Aura I could not restore the profile and I scanned the new files from the temporary profile herewith inserted. Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Aura Posted July 5, 2017 ID:1140586 Share Posted July 5, 2017 Did you try restoring to the Restore Point that was created on the 1st time you ran the FRST fix? Link to post Share on other sites More sharing options...
voice2heal Posted July 7, 2017 Author ID:1141169 Share Posted July 7, 2017 It says there is no restore point on the temporary profile? Link to post Share on other sites More sharing options...
voice2heal Posted July 7, 2017 Author ID:1141171 Share Posted July 7, 2017 I cannot get back to my original profile Link to post Share on other sites More sharing options...
Aura Posted July 7, 2017 ID:1141231 Share Posted July 7, 2017 In that case, run the fix again. https://forums.malwarebytes.com/topic/203466-how-do-i-remove-kms-r1nexe-and-kms-r1nhookexe/?do=findComment&comment=1139241 If we cannot get in the profile, might as well clean the system before as the infection could prevent our attempts to restore it. Link to post Share on other sites More sharing options...
Aura Posted July 10, 2017 ID:1141627 Share Posted July 10, 2017 Hi voice2heal, Are you still with me? Link to post Share on other sites More sharing options...
Aura Posted July 12, 2017 ID:1142172 Share Posted July 12, 2017 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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