Application Errors

[Jeysound123]

I'm not sure if this is a virus or what but today when I got on I started having a lot of errors... I tried opening Razer synapse and I got this error - https://prnt.sc/fpe255

I've also tried opening Discord and Osu and those programs both didn't run.. It didn't prompt an error but they just didn't open.

 

 

FRST.txt

Addition.txt

[Jeysound123]

Going to bump my thread.

[Jeysound123]

It's been nearly 6 days and nobody's responded.. bumping again.

[Jeysound123]

Going to keep bumping daily

[Jeysound123]

                    

[Jeysound123]

Another bump :))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

[AdvancedSetup]

Very sorry for the delay. The bumps actually make it look like you are being helped @Jeysound123

Let's go ahead and take a look and see what we can find.

 

Please restart the computer first and then run the following steps and post back the logs when ready.

STEP 01
Please download Junkware Removal Tool to your desktop.

• Shutdown your antivirus to avoid any conflicts.
• Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next reply message
• When completed make sure to re-enable your antivirus

STEP 02

 

 

Fix with AdwCleaner

 

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Accept the Terms of use.
• Wait until the database is updated.
• Click Scan.
• When finished, please click Clean.
• Your PC should reboot now.
• After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

STEP 03
Download Sophos Free Virus Removal Tool and save it to your desktop.
 

• Double click the icon and select Run
• Click Next
• Select I accept the terms in this license agreement, then click Next twice
• Click Install
• Click Finish to launch the program
• Once the virus database has been updated click Start Scanning
• If any threats are found click Details, then View Log file (bottom left-hand corner)
• Copy and paste the results in your reply
• Close the Notepad document, close the Threat Details screen, then click Start cleanup
• Click Exit to close the program
• If no threats were found, please confirm that result.

STEP 04
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens, click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
• Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

[Jeysound123]

I downloaded Sopohos and this error popped up.. I tried restarting my computer and reinstalling Sophos but that didn't work.

https://prnt.sc/fuj6nu

 

I've also ran Farbar before but I'll include the newest logs.

 

JRT.txt

Adwarecleaner.txt

FRST.txt

Addition.txt

Edited July 11, 2017 by Jeysound123

[AdvancedSetup]

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

Thanks

Ron

 

[Jeysound123]

Hello Ron.. I posted the FixLog.

I'm also getting this error on startup; - http://prntscr.com/fummut

 

Fixlog.txt

[AdvancedSetup]

Thanks for the log. That startup error seems to indicate the Microsoft Visual runtime is either corrupted or not installed and software needs it.

You can try reinstalling the latest version of DropBox and it should fix that error.

Give that a try and let me know.

How is the computer running now otherwise?

Ron

 

[Jeysound123]

Thanks Ron the computer is running a lot better now,I  appreciate the help. You can close the thread.

[AdvancedSetup]

You're quite welcome. Take care

Ron

 

[AdvancedSetup]

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!