Web Protection: No Block Alert, Domain Exclusion Doesn't Work

[J. L.]

Hello all. I've noticed this problem months ago, but never bothered to report it (personal reasons). Since it is still not fixed, I guess it's time.

Basically, I sometimes on rare occasions can't reach sites, but MB3 doesn't give any alerts. When I disable Web Protection, I can open the site fine, but adding the domain to exclusion doesn't work. I don't think Reports list the blocked domains either. I do get proper alerts and reports usually when torrenting though.

So then I tried adding the IP address of the site. It worked! Therefore, I believe domain blocking and exclusions are broken on MB3. At least for me.

Feel free to go over my attachments. I don't think it's my other security programs, because they pretty much all changed in the past months except for Windows Defender.

Addition.txt

FRST.txt

mb-check-results.zip

[J. L.]

Found another example, the download site of uTorrent: download.ap.bittorrent.com

[dcollins]

Can you please try disabling Kaspersky and see if the issue persists? You may need to reboot as well.

[J. L.]

I've had this problem long before I installed Kaspersky Anti-Ransomware Tool. Uninstalled it anyways, and nothing changed as expected.

Am I the only one with this problem? Cause I can't believe it has been unresolved for so long.

[dcollins]

You're not the only one, but this usually happens because there's another web protection utility on your system. For example, I also see Adguard. Can you try disabling that to see if it helps?

[J. L.]

OK I see. Exiting Adguard worked. Thanks!

[dcollins]

Glad to hear!