Jump to content

Need Fixlist for FRSTx64


Recommended Posts

Hi ShiroTada :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens;
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you;
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system;
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!;
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced;
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules;
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process;
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone;
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread;


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Follow the instructions in the thread below. Make sure to download the MBAR linked in it. Let me know if you're not able to launch it and run a scan.
 
https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes/
 
If you manage to run a scan, delete everything it finds, and then copy/paste the content of the "mbar-log-TODAY'S-DATE.txt" log that is located in the MBAR folder here after.

Link to post
Share on other sites

Are you able to run MBAR via the mbar.cmd file inside the MBAR folder?

It's normal for MBAR to stop responding during the scan. Close all your programs, leaving MBAR the only one up and running, and do not touch your computer while it scans, and it'll eventually go through.

Link to post
Share on other sites

Aura,

I left MBAR on without starting anything.

I noticed I have over 4k different malware, and that is an issue.

Though I have also noticed, that it has constantly and always goes to 'Not Responding' afterwards.

The Guy with Malware:

ShiroTada

**UPDATE: I managed to get MalwareBytes Anti-Malware (Latest Vers.) working.**

Edited by ShiroTada
Link to post
Share on other sites

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 6/28/17
Scan Time: 6:29 PM
Log File: 
Administrator: Yes

-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.141
Update Package Version: 1.0.2251
License: Trial

-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: ZAKK-SPC02\Color

-Scan Summary-
Scan Type: Hyper Scan
Result: Completed
Objects Scanned: 2451
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 0 min, 41 sec

-Scan Options-
Memory: Enabled
Startup: Disabled
Filesystem: Disabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Disabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)


(end)

 

I did a full scan earlier, and it didn't give me a area to get a report..

Link to post
Share on other sites

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 6/28/17
Scan Time: 7:28 PM
Log File: 
Administrator: Yes

-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.141
Update Package Version: 1.0.2251
License: Trial

-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: ZAKK-SPC02\Color

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 685668
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 1 hr, 33 min, 2 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)


(end)

Link to post
Share on other sites

That log is from a scan that was ran after the report you sent me previously. Alright, let's proceed with an AdwCleaner and JRT sweep then.

zcMPezJ.pngAdwCleaner - Fix Mode

  • Download AdwCleaner and move it to your Desktop;
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Accept the EULA (I accept), let the database update, then click on Scan;
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Cleaning button. This will kill all the active processes;
    MV5ejgW.png
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it;
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply;

iT103hr.pngJunkware Removal Tool (JRT)

  • Download Junkware Removal Tool (JRT) and move it to your Desktop;
  • Right-click on JRT.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Press on any key to launch the scan and let it complete;
    tLsXbWy.png
    Credits : BleepingComputer.com
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

Your next reply(ies) should therefore contain:

  • Copy/pasted AdwCleaner clean log;
  • Copy/pasted JRT log;

Link to post
Share on other sites

# AdwCleaner v6.047 - Logfile created 29/06/2017 at 09:20:26
# Updated on 19/05/2017 by Malwarebytes
# Database : 2017-06-28.2 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Color - ZAKK-SPC02
# Running from : C:\Users\Color\Downloads\AdwCleaner.exe
# Mode: Clean
# Support : https://www.malwarebytes.com/support

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder deleted: C:\Users\Administrator\AppData\Local\llssoft
[-] Folder deleted: C:\Program Files\CleanMyPC
[#] Folder deleted on reboot: C:\WINDOWS\SysWOW64\config\systemprofile\AppData\Local\llssoft


***** [ Files ] *****

***** [ DLL ] *****

***** [ WMI ] *****

***** [ Shortcuts ] *****

***** [ Scheduled Tasks ] *****

***** [ Registry ] *****

[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\Dataup
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\windowsmanagementservice
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\dataup
[-] Key deleted: HKU\.DEFAULT\Software\CleanMyPC
[#] Key deleted on reboot: HKU\S-1-5-18\Software\CleanMyPC
[-] Key deleted: [x64] HKLM\SOFTWARE\Reimage
[-] Key deleted: HKLM\SOFTWARE\Google\Chrome\Extensions\iinglghmhcgdgjjlafobajghjamdchik


***** [ Web browsers ] *****

[-] [C:\Users\Color\AppData\Local\Google\Chrome\User Data\Default] [extension] Deleted: iinglghmhcgdgjjlafobajghjamdchik
[-] [C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: aol.com
[-] [C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: ask.com


*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [6867 Bytes] - [22/05/2017 20:57:31]
C:\AdwCleaner\AdwCleaner[C2].txt - [2160 Bytes] - [22/05/2017 21:03:39]
C:\AdwCleaner\AdwCleaner[C3].txt - [2176 Bytes] - [22/05/2017 21:09:12]
C:\AdwCleaner\AdwCleaner[C4].txt - [2053 Bytes] - [29/06/2017 09:20:26]
C:\AdwCleaner\AdwCleaner[S0].txt - [6702 Bytes] - [22/05/2017 20:55:20]
C:\AdwCleaner\AdwCleaner[S1].txt - [2360 Bytes] - [22/05/2017 21:03:19]
C:\AdwCleaner\AdwCleaner[S2].txt - [2180 Bytes] - [22/05/2017 21:08:32]
C:\AdwCleaner\AdwCleaner[S3].txt - [2711 Bytes] - [29/06/2017 09:00:41]

########## EOF - C:\AdwCleaner\AdwCleaner[C4].txt - [2418 Bytes] ##########
 

 

Link to post
Share on other sites

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.3 (04.10.2017)
Operating System: Windows 10 Home x64 
Ran by Color (Administrator) on Thu 06/29/2017 at 10:19:19.98
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


File System: 0 


Registry: 0 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 06/29/2017 at 10:26:08.20
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.