Need help cleaning computer

[wyatt]

Some days ago I caught a rootkit that has given me a lot of trouble. It wouldn't let me run hijackThis or Malwarebytes. Eventually I got them to work by renaming the files, but Malwarebytes keeps finding a file (uacinit.dll) that it wants to delete on reebot. Every time I reboot and run a scan again though, the file is still there.

I read somewhere that with these rootkits, it's not easy to know for sure that they are gone from your computer once infected. I'd been planning on reformatting my computer for a while now, so I guess this gives me a good reason to, but I'd like to save some important files onto a DVD or transfer them to another computer before wiping the hard drive. I want to clean my computer as much as I can to avoid transferring infected files to another place. I would appreciate help with removing this annoying file.

Here are my malwarebytes and hijackthis logs:

Malwarebytes' Anti-Malware 1.39

Database version: 2524

Windows 5.1.2600 Service Pack 3

7/28/2009 9:19:22 PM

mbam-log-2009-07-28 (21-19-22).txt

Scan type: Quick Scan

Objects scanned: 95810

Time elapsed: 4 minute(s), 20 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.

|----------------------------------------------------------------------------------------------------|

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:26:02 PM, on 7/28/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\WINDOWS\system32\DVDRAMSV.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\lkcitdl.exe

C:\WINDOWS\system32\lkads.exe

C:\WINDOWS\system32\lktsrv.exe

C:\MATLAB7\webserver\bin\win32\matlabserver.exe

C:\Program Files\National Instruments\MAX\nimxs.exe

C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe

C:\WINDOWS\system32\nisvcloc.exe

C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe

C:\WINDOWS\system32\PnkBstrA.exe

C:\WINDOWS\system32\PnkBstrB.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\SolidWorks\COSMOS\FloWorks\binCFW\StandAloneSlv.exe

c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

C:\WINDOWS\system32\Pen_Tablet.exe

C:\Program Files\UPHClean\uphclean.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe

C:\WINDOWS\system32\WTablet\Pen_TabletUser.exe

C:\WINDOWS\system32\Pen_Tablet.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\WINDOWS\system32\TCtrlIOHook.exe

C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Apoint2K\Apoint.exe

C:\Program Files\ltmoh\Ltmoh.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe

C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe

C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe

C:\WINDOWS\system32\ZoomingHook.exe

C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

C:\Program Files\TOSHIBA\TouchPad\TPTray.exe

C:\Program Files\Toshiba\Tvs\TvsTray.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Documents and Settings\JorgeLG\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

C:\WINDOWS\system32\RAMASST.exe

C:\Program Files\Launchy\Launchy.exe

C:\WINDOWS\system32\TPSBattM.exe

C:\Program Files\Apoint2K\Apntex.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Metamail IEPlugin - {C09C9904-FD44-11D6-A711-00105AC8F168} - C:\PROGRA~1\METAMA~1\METAMA~1\IEPlugIn.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)

O4 - HKLM\..\Run: [intelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe

O4 - HKLM\..\Run: [TFncKy] TFncKy.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe

O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP

O4 - HKLM\..\Run: [sVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL

O4 - HKLM\..\Run: [TOSHIBA Accessibility] C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe

O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe

O4 - HKLM\..\Run: [TPSMain] TPSMain.exe

O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe

O4 - HKLM\..\Run: [ZoomingHook] ZoomingHook.exe

O4 - HKLM\..\Run: [smoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe

O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe

O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run

O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient

O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\JorgeLG\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe

O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html

O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Save page with WinMHT... - C:\Program Files\WinMHT\iewmht0.htm

O8 - Extra context menu item: Save selection with WinMHT... - C:\Program Files\WinMHT\iewmht2.htm

O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart

O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://site.ebrary.com.content.lib.utexas....s/ebraryRdr.cab

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://www.pandasecurity.com/activescan/cabs/as2stubie.cab

O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion...canner37240.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lookout Citadel Server (LkCitadelServer) - National Instruments, Inc. - C:\WINDOWS\system32\lkcitdl.exe

O23 - Service: National Instruments PSP Server Locator (lkClassAds) - National Instruments Corporation - C:\WINDOWS\system32\lkads.exe

O23 - Service: National Instruments Time Synchronization (lkTimeSync) - National Instruments Corporation - C:\WINDOWS\system32\lktsrv.exe

O23 - Service: MATLAB Server (matlabserver) - Unknown owner - C:\MATLAB7\webserver\bin\win32\matlabserver.exe

O23 - Service: NI Configuration Manager (mxssvr) - National Instruments Corporation - C:\Program Files\National Instruments\MAX\nimxs.exe

O23 - Service: National Instruments Domain Service (NIDomainService) - National Instruments Corporation - C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe

O23 - Service: NILM License Manager - Macrovision Corporation - C:\Program Files\National Instruments\Shared\License Manager\Bin\lmgrd.exe

O23 - Service: NI Service Locator (niSvcLoc) - National Instruments Corp. - C:\WINDOWS\system32\nisvcloc.exe

O23 - Service: National Instruments Variable Engine (NITaggerService) - National Instruments Corporation - C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe

O23 - Service: OpcEnum - OPC Foundation - C:\WINDOWS\system32\OpcEnum.exe

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Remote Solver for COSMOSFloWorks 2008 - Unknown owner - C:\Program Files\SolidWorks\COSMOS\FloWorks\binCFW\StandAloneSlv.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe

O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\WINDOWS\system32\Pen_Tablet.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--

End of file - 13675 bytes

[AdvancedSetup]

Sorry for the long delay, if you still need help please let me know.

[AdvancedSetup]

Please post an update and let me know if you still want help.

Thanks.

[AdvancedSetup]

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.