Malwarebytes 3 Unable to Connect the Service after Update to 3.1

[reher]

Hello,

I tried to Update my Malwarebytes from version 3.0.6 to 3.1.xx today but encountered an error message that one folder can't be edited during the installation,

after that Malwarebytes won't start and only shows me following error screen.

Spoiler

Restarting the Computer didn't help either.

Please note that Malwarebytes is also not listet in my services.msc after the update.

Spoiler

 

 

mb-check-results.zip

FRST.txt

Addition.txt

Edited June 25, 2017 by Maurice Naggar

[Maurice Naggar]

   Thanks for the reports.  Lets do this one time.  Restart Windows and re-do the setup ( one time).

Use the Start menu and do a Restart from that menu so that Windows is freshly restarted.  Now we are ready for the new install/upgrade.

Then, Please get and Save the new Malwarebytes 3.1.2  setup file "from this link"

 

Once saved, then run the mb3-setup file to start the install.

Let me know how this does.

Cheers,

[reher]

worked,

thanks

[Maurice Naggar]

You are welcome.   Cheers.