Web protection won't turn on.

[pzolla]

I just downloaded and installed Malwarebytes 3.  I see that there is a 29 page forum topic on this.

Is it safe to assume that this issue remains unsolved?  I am not sure a customer should have to read through 29 pages of forum posts to trouble shoot a well known problem.

Please advise.

 

 

[Porthos]

23 minutes ago, pzolla said:

I just downloaded and installed Malwarebytes 3

Let us get a clean install of the current version.

We have a tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product.

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.