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Unable to connect the Service error

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I recently installed the latest Malwarebytes update upon being prompted to by the program. I went through the installer and restarted the program, however, I got an error message box that said "Unable to connect the Service". What can I do? I looked up another topic for help, and it told me to manually start the service, but the service wasn't in my services list


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Let us get a clean install of the current version.

We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product .

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.


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For the record, I was getting the exact same error as Goetia after my MB updated itself. I followed the steps outlined above for doing a clean install, and now everything works perfectly.

I just thought I'd mention it since this doesn't appear to be an isolated problem.

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